Call Center Specialist
Shift is 11am - 8pm EST
MICORSOFT OFFICE, PROFICIENT PC SKILLS, ADAPTIBILITY AND FLEXIBILITY A PLUS
Prior experience providing Support with technology within a call center environment. Resources who have worked within a Technical support role in the past Level 1 or 2 would be a good match for this position.
It is not highly technical in nature they should provide excellent customer service via the phone and have excellent written and verbal skills to support customer base.
Should have general technology exposure and experience providing support across multiple platforms and environments will be helpful.
Call volume will not be measured as much as providing resolution to the issue when brought forward.
1) Broad Technical Exposure
2) Strong Communication Skills - Phone and Written Communication skills
3) Phone Support background