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About Exponential Health:
At Exponential Health, we offer unparalleled concierge health services to our members. Our focus on proactive, comprehensive care ensures our members receive the highest level of personalized and luxurious medical care, fostering long-term health and wellness.
Job Summary:
The Member Relations Specialist is a key representative of Exponential Health, responsible for ensuring a seamless and exceptional experience for our members. This role is essential in managing member interactions, both in-person and via phone, and providing administrative support to the clinical team. The ideal candidate will have excellent communication skills, a strong attention to detail, and a commitment to delivering outstanding member service.
Key Responsibilities:
Member Check-In/Check-Out:
Chart Management:
Appointment Scheduling:
Phone Management:
Prescription Refill Requests:
Referral Management:
Relationship Management:
Authorizations:
EMR Inbox Management:
Qualifications:
Bonus Background/Experience:
Benefits:
How to Apply:
Interested candidates should submit their resume and cover letter via our hiring app.
Equal Opportunity Employer:
Exponential Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Full Time
$35k-46k (estimate)
09/14/2024
09/30/2024
The following is the career advancement route for Member Relations Specialist positions, which can be used as a reference in future career path planning. As a Member Relations Specialist, it can be promoted into senior positions as a Contact Center Representative III - Outbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Relations Specialist. You can explore the career advancement for a Member Relations Specialist below and select your interested title to get hiring information.