18 customer service representative Jobs in st cloud, mn
Dahl Consulting is Hiring a Customer Care Representative (26611) Near St Cloud, MN
- Contract Length: 6 months, possible extensions and ability to be hired on
- Worksite Location: On-site in St. Cloud, MN
- Work Hours: Monday-Friday, 8:30am-5:00pm CST
- Pay Rate: $19.00 per hour W2
Customer Care Representative Job Summary:
The Financial Services Call Center Representative will be responsible for delivering excellent service to our clients. The goal of this role is to build and maintain client loyalty as well as create the world’s most referable platform.
What you will do as the Customer Care Representative:
- Handle complex and escalated issues from financial professionals and customers
- Provide support to our clients with the navigation and use of various systems
- Maintain minimum call handling requirements and quality review scores
- Utilize CRM tool to accurately record each call
- Work to assist callers without requiring outside assistance
What you will bring to the Financial Services Call Center Representative role:
- High School Diploma or GED
- 1 years of customer service experience
- Proficiency in Microsoft Office tools
- Strong customer service, communication, interpersonal, and problem solving skills
- Understanding of the financial services industry preferred, but not required
Job Summary
Full Time
$39k-48k (estimate)
06/22/2024
07/08/2024
dahlconsulting.com
LE SUEUR, MN
25 - 50
2007
Private
LEROY DAHN
<$5M
Business Services
Related Companies
The following is the career advancement route for Customer Care Representative (26611) positions, which can be used as a reference in future career path planning. As a Customer Care Representative (26611), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative (26611). You can explore the career advancement for a Customer Care Representative (26611) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
