About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
Located near Phoenix Sky Harbor Airport, the Hilton Garden Inn Phoenix Airport North provides a central location for travelers as well as those looking to explore all hat Phoenix has to offer. Attractions near the hotel include Sun Devil Stadium, Phoenix Zoo, Chase Field, US Airways Arena, Rawhide Western Town, and the Desert Botanical Gardens. On-site activities include a fitness center and outdoor pool, and the hotel is conveniently close to public golf courses, hiking and other outdoor activities.
Overview:

We are currently looking for a Housekeeping Supervisor to support the Housekeeping Manager in the daily operation and leadership of our Housekeeping Team at the Hilton Garden Inn Phoenix. Job Responsibilities:

As a Housekeeping Supervisor, your responsibilities will include:

Checking rooms (check-out and occupied) daily to ensure that the quality standards are being maintained by the Room and House Attendants Ensuring that all guest rooms, public areas and back of the house work areas meet the established standards in order to maximize guest satisfaction and revenue Reporting all maintenance issues to Engineering in a timely manner Assisting with/expediting special guest requests such as requests for extra towels, blankets and/or pillows Working with team members to develop their skills Assisting team members in securing all supplies and tools necessary for the completion of their jobs as the need arises Assisting team where necessary to ensure optimum service to guests

Qualifications:

The ideal Housekeeping Supervisor will possess strong communication skills, a clear understanding of guest service in a hotel environment and demonstrate the ability to supervise others. The minimum qualifications for this position are:

• Minimum six months housekeeping supervisor experience in a hotel property of similar size and quality.
• On-Q experience/knowledge preferred.
• Knowledge of Hotel policies applicable to housekeeping, especially those relating to safety and security of guest and Hotel property.
• Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the Hotel.
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice.
• Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible.
• Ability to provide clear direction, instruction, and guidance to team members.
• Ability to organize and prioritize work and meet deadlines.
• Ability to work a varied schedule that may include mornings, evenings, nights, and weekends, holidays.
• Must be able to lift up to 30 lbs, push, pull, stand for 8 or more hours a day.

The Hilton Garden Inn is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.