Position Summary:

• The Optician provides patients/customers with quality optical merchandise and services.

Principle Duties and Responsibilities:

• Assist patients with frame and lens selection
• Educate patients on all products and services offered by the dispensary
• Acquire necessary measurements for frames and lenses
• Be well versed in participating vision plans and insurance plans (optical coverage)
• Place orders for optical merchandise
• Adjust patient's eyewear to their satisfaction
• Repair, clean and adjust all walk-in patient's eyewear
• Address patient's questions and concerns within realm of expertise
• Complete appropriate glasses recheck form and evaluate patient concerns with their eyewear
• Maintain appearance of optical department throughout the course of the workday to ensure cleanliness and attractiveness
• Basic knowledge of Contact Lenses for ordering and processing, some opticians will do the insertion and removal trainings for new contact lens wearers (Deliveries)
• Computer skills with ECW software , PCIS and EMR
• Meet dispensary and clinic performance standards and goals as presented yearly
• Develops and maintains positive working relationships with other employees
• Provide outstanding customer service to every patient
• Other duties as assigned

Knowledge, Skills, and Abilities:

• High School diploma or equivalent
• ABO Certification is required within one year of hire
• 1-2 years of optical experience is preferred
• Ability to work in a fast-paced medical facility while adhering to HIPAA compliance regulations
• Demonstrates knowledge of proper, safe, efficient usage of office equipment, computers, and software; working knowledge of Microsoft Office

Work Conditions:

Work is generally performed at the clinic assigned to. Travel to other clinic locations is possible for coverage. Hours of work will be dependent on the needs of the Clinic. Requires the ability to sit or stand for extended periods of time. Occasional lifting (30 pounds), bending, stooping, pushing, pulling, and climbing stairs is required.

Acknowledgement:

This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job duties as requested by the Administrator or Board President. All requirements are subject to change over time. Reasonable accommodations will be made to those individuals with a disability.