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Patient Coordinator - Floater
Eyecare Partners Louisville, KY
$53k-66k (estimate)
Full Time | Ancillary Healthcare 7 Days Ago
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Eyecare Partners is Hiring a Patient Coordinator - Floater Near Louisville, KY

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
This position will travel locally to all Bennett and Bloom Locations in Louisville (South End Bluegrass Ave, East End Dupont Circle and East End Leesgate Road, Crestwood), Jeffersonville, IN. Also Elizabethtown, and Florence KY on occasion and Glasgow. Please only apply if comfortable with local travel.
A Patient Coordinator employee is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Essential Duties And Responsibilities
  • Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
  • Answer phones (both external and internal); assure prompt, courteous service at all times
  • Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
  • Double check insurance authorizations to ensure completion and build accurate flow sheets
  • Knowledge of common fees charged for common visits
  • Check out patients and collect correct payments
  • Manage patient flow in the office
  • Complete daily reconciliations / close day / countdown cash drawer
  • Comply with all company policies and procedures including HIPAA
  • General office duties and cleaning to be assigned by manager
Other Skills And Abilities
  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  • Ability to work weekends when applicable
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Ability to interact with all levels of employees in a courteous, professional manner at all times
Education
  • High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.
Physical Demands
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
We offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$53k-66k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/21/2024

WEBSITE

eyecare-partners.com

HEADQUARTERS

DES MOINES, IA

SIZE

15,000 - 50,000

FOUNDED

2015

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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About Eyecare Partners

EyeCare Partners is a large and fast growing family of Optometry and Ophthalmology practices. We provide the business support to medically minded practitioners and their teams, so they can focus on caring for their patients. What began as Clarkson Eyecare in Missouri/Illinois, has now grown to more than 550 locations in 18 states, which proudly operate under their locally recognized and respected brand names in each market. Our expanding network of practices is supported by our corporate office in St. Louis, Missouri. This experienced team of professionals oversees all business functions relat...ed to running a successful doctor's office, including insurance credentialing and filing, human resources, product procurement, financial systems, marketing, information technology, call center, lens production, and more! Check our website for more information or career opportunities! More
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