4 Patient Relations Specialist Jobs in Ypsilanti, MI
Eyecare Partners is Hiring a Patient Relations Specialist Near Ypsilanti, MI
We are looking for a Patient Relations Specialist to join our growing contact center team. An ideal candidate for this role is someone with strong communication and computer skills who can create a positive first impression by showing patients that we provide unsurpassed care right from the start.
Primary Responsibilities
- Respond to incoming phone calls for all sites promptly and in an exceptional quality manner.
- Appropriately schedule patient appointments in NextGen based on physician preferences.
- Clearly and concisely document patient request and pertinent information via Electronic Medical Record (EMR) so that we can successfully respond to patient needs.
- Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals.
- Coordinates work efforts with other team members to achieve an efficient work flow within the office.
- Maintain strong knowledge of all site protocols and physician schedules/changes to ensure appropriate information is provided to patients.
- Perform other office duties as assigned by manager.
- Minimum of High School Diploma or GED
- Minimum of 1-3 years related experience in a call center or as a receptionist.
- Health care experience preferred.
- Prior experience with NextGen software or other EMR is preferred.
- Be helpful and courteous and display strong communication and interpersonal skills.
- Must be a well-organized team-player with great attention to detail.
- Motivated and dependable with a patient friendly personality.
- Demonstrates superior computer skills.
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k Employer Matching
- Paid Time Off and Paid Holidays
- Paid Maternity Leave
- Optical Education Reimbursement
- Competitive Base Pay
Job Summary
Full Time
Ancillary Healthcare
$42k-56k (estimate)
09/08/2024
10/13/2024
eyecare-partners.com
DES MOINES, IA
15,000 - 50,000
2015
<$5M
Ancillary Healthcare
Related Companies
About Eyecare Partners
EyeCare Partners is a large and fast growing family of Optometry and Ophthalmology practices. We provide the business support to medically minded practitioners and their teams, so they can focus on caring for their patients. What began as Clarkson Eyecare in Missouri/Illinois, has now grown to more than 550 locations in 18 states, which proudly operate under their locally recognized and respected brand names in each market. Our expanding network of practices is supported by our corporate office in St. Louis, Missouri. This experienced team of professionals oversees all business functions relat...ed to running a successful doctor's office, including insurance credentialing and filing, human resources, product procurement, financial systems, marketing, information technology, call center, lens production, and more! Check our website for more information or career opportunities!
More
Show less
The job skills required for Patient Relations Specialist include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Relations Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Relations Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Relations Specialist positions, which can be used as a reference in future career path planning. As a Patient Relations Specialist, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Relations Specialist. You can explore the career advancement for a Patient Relations Specialist below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
