6 Lead Optical Retail Associate FT Summerville SC #285 Jobs in Summerville, SC
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Lead Optical Retail Associate FT Summerville SC #285
$45k-58k (estimate)
Full Time | Retail
6 Days Ago
Eyemart Express is Hiring a Lead Optical Retail Associate FT Summerville SC #285 Near Summerville, SC
Lead Optical Retail Sales Associate (Key holder) Full Time30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We’re not like everyone else, with local labs in stores, eye exams and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation’s top optical retailers and get to improve lives by helping people see better.
As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You'll ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses to patients.
Earning Potential: The earning potential for this role is an average of $24 per hour, inclusive of base pay and incentives.
Job DescriptionThe new Lead Retail Sales Associate, also known as a 3rd Key, will primarily assist patients in selecting the eyeglass frames, lenses and lens coatings that best suit their needs. The Lead Retail Associate will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding, coating and fitting lenses to the frames. Once the glasses are complete, the Lead Retail Associate is responsible for dispensing the glasses to the patient. In addition, the Lead Retail Associate will be responsible for helping the management team open and close the store on an as needed basis.
Duties And Responsibilities
As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You'll ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses to patients.
Earning Potential: The earning potential for this role is an average of $24 per hour, inclusive of base pay and incentives.
Job DescriptionThe new Lead Retail Sales Associate, also known as a 3rd Key, will primarily assist patients in selecting the eyeglass frames, lenses and lens coatings that best suit their needs. The Lead Retail Associate will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding, coating and fitting lenses to the frames. Once the glasses are complete, the Lead Retail Associate is responsible for dispensing the glasses to the patient. In addition, the Lead Retail Associate will be responsible for helping the management team open and close the store on an as needed basis.
Duties And Responsibilities
- Provide exceptional customer service
- Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges
- Compute and process payment transactions/refunds using in-house Point of Sale system
- Perform other administrative tasks as assigned
- Process insurance claims
- Maintain up-to-date knowledge of products
- Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
- Input customer information into computer system
- Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings)
- Take necessary measurements (i.e. measuring the patient’s pupillary distance)
- Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
- Pull correct lenses according to work order specifications
- Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary to bend frames accordingly
- Educate patient on how best to care for their glasses
- Adjust/repair damaged frames, replace nose pads and missing screws
- Price, stock and straighten merchandise
- High School Diploma or GED
- Experience working in retail, customer service, or sales
- Experience working in the optical industry is preferred
- Experience in a lead or management position is preferred
- Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)
- Ability to occasionally stoop, bend, kneel, crouch, reach, and twist
- Ability to lift, carry, push, and/or pull up to approximately 25 lbs
- Must possess excellent hand-eye coordination and fine motor skills
- Ability to operate basic office equipment
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly
- Ability to multi-task
- Ability to identify and solve problems, and facilitate problem solving
- Attention to detail
- Time management skills - ability to prioritize and work quickly and efficiently when there are multiple customers to assist
- Ability to deal with stressful situations such as dissatisfied customers
- Ability to establish and maintain effective working relationships with fellow employees
- Work is performed primarily in an indoor retail store setting
- High level of interaction with general public
- Work is independent and with patients
- Environment is often fast-paced and deadline oriented
- Work with small manual tools (screwdriver, pliers, etc.) on a regular basis
- Some exposure to dusts, fumes, glass and/or plastic lens particulates, standard chemicals found in optical lab (some of which may be allergenic), metal alloy (solid and melted), moderately high levels of noise, fluorescent lighting, cleaning agents and electrical energy in the lab
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$45k-58k (estimate)
POST DATE
06/20/2024
EXPIRATION DATE
12/15/2024
WEBSITE
eyemartexpress.com
HEADQUARTERS
SIOUX FALLS, SD
SIZE
1,000 - 3,000
FOUNDED
1990
TYPE
Private
CEO
KARL PARDEE
REVENUE
$200M - $500M
INDUSTRY
Retail
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About Eyemart Express
Eyemart Express is an eyewear retailer that specializes in selling designer frames, eyeglasses, lenses and related accessories for men and women.
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