2 Onsite Desktop/End User Support Technician Jobs in New Britain, CT
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Onsite Desktop/End User Support Technician
$53k-66k (estimate)
Contractor | IT Outsourcing & Consulting
2 Weeks Ago
F2ONSITE is Hiring an Onsite Desktop/End User Support Technician Near New Britain, CT
Onsite Desktop Support Technician - New Britain, CT
- 1 -3 month assignment with possible extension.
- Skill set and experience should include: Windows 10-11, desktop support, end user support, imaging, deployments, refresh activities, documentation and ticketing experience.
- Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
- Provide support to client identified VIPs
- Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
- Perform Install/Move/Add or Change (IMAC) activities.
- Perform all assigned desk-side support activities
- Display outstanding technical and professional services skills at all times
- Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
- Understands and follows all documented service operations policies and procedures.
- Other duties or certifications may be assigned to meet business needs.
- Excellence in communication and customer-facing skills
- Strong oral, written and interpersonal skills
- Ability to follow instructions and processes with minimal instruction
- Additional requirements may exist if offer of employment is extended
- All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks.
- This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours.
Job Summary
JOB TYPE
Contractor
INDUSTRY
IT Outsourcing & Consulting
SALARY
$53k-66k (estimate)
POST DATE
06/07/2024
EXPIRATION DATE
07/01/2024
WEBSITE
f2onsite.com
HEADQUARTERS
Plano, TX
SIZE
100 - 200
INDUSTRY
IT Outsourcing & Consulting
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