Purpose/Scope

The IT Business Analyst solves organizational information technology and process problems by analyzing requirements, recommending and designing solutions.

Essential Duties and Responsibilities

• Determines business objectives of the stakeholders by studying business functions; gathering information; evaluating output requirements and formats.
• Develops solutions and designs applications to support business requirements by analyzing requirements; constructing “as-is” and “to-be” process flows; studying system capabilities; writing specifications.
• Serves as an interface between technology teams, vendor support team and business units. Translates business requirements to Technical Requirements and collaborates with Systems Analyst and Developers.
• Improves systems by studying current practices; designing and recommending modifications.
• Recommends controls by identifying problems; writing improved procedures.
• Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget. Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
• Support configurable off-the-shelf applications.
• Other duties as assigned

Basic Qualifications

• Bachelor’s degree or equivalent professional experience (8 years)

Other Required Qualifications 

• Knowledge of ERP systems
• Knowledge of SharePoint
• Knowledge of structured analysis and systems design methodologies
• Knowledge of documenting software requirements, analyzing business processes and promoting process improvement
• Experience writing statements of work and leading users through project scoping definition
• Experience with System Development Lifecycles
• Able to travel between sites as needed
• Excellent customer service
• Able to maintain a high level of productivity, handle multiple competing priorities, and work effectively under the pressure of time constraints in a dynamic, complex, collaborative and team oriented environment
• Positive and professional attitude
• Excellent presentation and training skills required
• Remarkable attention to detail
• Excellent interpersonal skills
• Ability to work with individuals at all levels of an organization
• Strong initiative and leadership

Preferred Qualifications 

• Project management experience or certifications are a plus
• Knowledge of Data Warehousing and Business Intelligence
• Knowledge of business processes in manufacturing or construction environment

Physical Requirement 

Office: Move 25lbs (not for all jobs, reasonable accommodations will be made), work with a computer for extended periods of time

Work Environment

• Work a variety of shifts
• This position works in an office environment occasional travel to other plant locations; plant, yard and field visits will be required occasionally
• Office: Quiet with some ambient noise, climate controlled, fluorescent lighting
• Field: All types of weather conditions (year-round, Mid-west and Northeast), dirt/dust, noise from heavy machinery/vehicles
• Plant/Yard: All types of weather conditions (year-round, Mid-west and Northeast), dirt/dust, noise from heavy machinery/vehicles, vibrations from machinery and vehicles, loud noises, little to no climate control, varying amounts of light, stairs, narrow walkways