We are seeking self-motivated Remote Reservations Agents to join our team. As a Reservations Agent, you will play a key role in assisting guests with planning idea getaways to fabulous destinations. Bookings include all-inclusive resorts, cruises, vacation rentals, tours, packages, car rentals, theme parks and more!Applicants can be remote but must reside in the United States  

RESPONSIBILITIES

• Handle client inquiries and provide information on, availability, and amenities
• Assist guests in making reservations and booking a vacations
• Manage reservation systems to ensure accurate and up-to-date information
• Coordinate with vendors to meet guests needs and resolve issues promptly
• Provide exceptional customer service to enhance the overall guest experience

SKILLS:

• Experience in hospitality industry preferred but not required
• Strong customer service skills with a focus on guest satisfaction
• Sales skills are a plus
• Excellent communication and interpersonal abilities
• Ability to work in a fast paced environment
• Coachable

BENEFITS

• Fully remote - work from anywhere you choose
• Flexible work schedule - Make your own hours and schedule, full-time or part-time
• No experience required - unlimited training provided
• Access to earned travel industry certifications
• Access to online and live travel booking training
• One-on-One and team coaching
• No sales quota
• Travel discounts
• Performance based with uncapped earning potential
• Access to regular incentives, trips, prizes
• Discounted CLIA card and opportunity to qualify for IATAN card
• E&O insurance
• Great company culture and community
• Access to bonuses