81 Insurance customer service Jobs in Portland, ME
Facility MaineHealth is Hiring an Insurance customer service Near Portland, ME
Summary
The BHCP Customer Service Representative (CSR) responds to customer and provider inquiries primarily through telephone interaction.
The CSR is responsible for providing timely and accurate responses to all Behavioral HealthCare Program (BHCP) customers in a professional manner.
The CSR works in a fast paced environment with a changing workload.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education : N / A
- Experience : 4 years' prior customer service experience, health care industry experience preferred.
- Experience with health care benefits management or interpretation preferred.
- Skilled at customer interaction and helping customers / patients understand their benefits.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent organizational skills.
- Ability to work both independently and to collaborate with teams of individuals in diverse settings.
- Ability to manage conflict, stress and multiple simultaneous work demands in an effective, professional manner.
- Ability and willingness to self-motivate, prioritize, and be willing to change processes to improve effectiveness. Adapts to changing organizational priorities.
- Knowledge of computer software, including Microsoft Office. Able to learn new software systems quickly.
Last updated : 2024-05-25
Job Summary
Full Time
$41k-49k (estimate)
05/26/2024
08/23/2024
The job skills required for Insurance customer service include Customer Service, Problem Solving, CSR, Customer Interaction, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance customer service positions, which can be used as a reference in future career path planning. As an Insurance customer service, it can be promoted into senior positions as an Insurance Claim Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance customer service. You can explore the career advancement for an Insurance customer service below and select your interested title to get hiring information.
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