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THE FAENA CULTURE
The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the South combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.
JOB OVERVIEW
The Account Director meets and exceeds revenue goals by prospecting and developing new accounts, and growing revenue market share of current accounts within the U.S. East Coast territory in a most collaborative, effective, efficient and profitable approach. This position will serve as the sales & marketing representative of Faena Hotel Miami Beach for all transient clients within the designated respective territories overseeing all travel industry accounts, all entertainment market segments, and all corporate clients including corporate travel accounts, direct customers and individual guests. This position will drive and engage ongoing client sales activities including sales calls & meetings, tradeshows & events, industry webinars, familiarization educational trip, and brand presence within the respective markets utilizing sales strategies that lead to YOY measurable growth and increased customer perceived value, and will ensure preferred partner accounts are held accountable for their annual revenue and room night production. This position will foster effective communications within the sales & marketing and reservations department, and between all team members and operations managers as they relate to successful execution of guest reservations, client service experiences, new account developments, special events, and sales tactics. Build immediate rapport with new contacts and uses direct selling and solicitation efforts for uncovering new business opportunities. This position is responsible to support Director of Transient Sales revenue maximization goals and control of expenses through effective negotiation of contracts, timely and accurate submission of requests for proposal, lead responses, accurate forecasting, appropriate marketing endeavors and expenditures. This position will provide Director of Transient Sales and VP of Sales & Marketing with weekly and monthly market intelligence as needed about targeted new and growth accounts in all transient market segments including latest travel industry & entertainment market insight and economic changes/developments within the local market. This position will support Director of Transient Sales with the execution of timely communication of Faena marketing content, consortia go-to-market promotions, and any public offers within respective territories and local accounts.
DUTIES AND RESPONSIBILITIES
REQUIREMENTS
Full Time
$164k-214k (estimate)
02/06/2024
09/05/2024