Fail Safe Accounting LLC is Hiring a BILINGUAL FRONT OFFICE RECEPTIONIST Near Kissimmee, FL
Job DescriptionKey Responsibilities:
Efficiently handle a high volume of incoming calls, ensuring that each client is greeted promptly assisted.
Provide assistance to walk-in clients, addressing their queries and concerns.
Schedule and coordinate appointments for our accounting specialists, managing the calendar effectively.
Process client payments and charges with accuracy and efficiency.
Utilizes strong problem-solving skills to address and resolve client concerns, ensuring a high level of client satisfaction.
Maintains a calm and professional demeanor in a fast-paced and sometimes stressful environment, demonstrating exceptional stress management skills.
Qualifications:
Fluency in both Spanish and English is mandatory.
Proven experience in handling high call volumes in a front desk or receptionist role.
Excellent communication and interpersonal skills.
Familiarity with basic accounting principles and tax preparation is preferred.
Experience in collections is a plus, but not mandatory.
Demonstrated ability to solve problems effectively and efficiently.
Ability to work well under pressure and manage stressful situations with ease.
Company DescriptionFail Safe Accounting LLC is a reputable tax preparation and accounting firm committed to providing exceptional financial services to our diverse client base. We are currently seeking a dedicated and professional Bilingual Front Desk Receptionist to join our dynamic team. Fail Safe Accounting LLC is a reputable tax preparation and accounting firm committed to providing exceptional financial services to our diverse client base. We are currently seeking a dedicated and professional Bilingual Front Desk Receptionist to join our dynamic team.