Fairfield County Orthodontics is looking for a receptionist/front desk coordinator for our growing office. We are a state-of-the-art orthodontic office in Fairfield, CT. Our mission is to provide the highest quality of service to our patients.

What we are looking for in a candidate:

- Excellent communication skills, especially with answering phones

- Customer service-oriented

- Highly organized and detail-oriented, able to maintain a high level of service while multi-tasking

- Dental/Orthodontic experience is a plus, but not required

Duties include, but not limited to:

- Answering phones, emails and text messages; making appointments, coordinating appointments and information with other providers

- Assisting patients and parents during the day-to-day of the office with making and changing appointments and maintaining the schedule for the practice.

- Coordinating care with other providers

- Insurance verification (as needed)

Benefit Conditions:

• A waiting period may apply
• Some benefits available for Part- time employees

Work Remotely

• No

Qualifications
-Dental administrative support and office experience
- Proficiency in medical/dental records management and patient service
- Strong computer skills, including experience with EMR systems
- Knowledge of dental terminology and HIPAA regulations
- Excellent communication and customer service skills
- Familiarity with dental billing and coding processes

Job Types: Full-time, Part-time

Pay: $19.63 - $21.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)

Ability to Commute:

• Fairfield, CT 06824 (Required)

Work Location: In person