16 Front Desk Agent Jobs in Pocatello, ID
Fairfield Inn & Suites by Marriott - Pocatello is Hiring a Front Desk Agent Near Pocatello, ID
Job description
Job Overview: Front Desk Agent
7a-3p, 3p-11p or 6p-12a shift. Nights and weekend availability required.
Open to training for all shifts.
Must have valid drivers license and able to be on shuttle van insurance.
Responsible for the handling of all guest interactions, including check-ins, check-outs, reservations, and guest requests with the charge to build lasting and memorable relationships, and ensure our guests have an outstanding stay.
At InnTrusted hotels, we want our guests to feel rested, energized, and ready for their day ahead of them. This means we need team members who demonstrate the following service behaviors: Make a connection: Show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way. Be helpful: Familiarize yourself with all the services in the hotel and the local area to answer any questions and give guests what they need to find their own way. Be efficient: Take ownership and play your part to get things done by making things easier for guests; doing as much as possible in advance and multi-tasking when you need to.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accurate and efficient processing of all transactions
- Answer phone calls and respond to guest inquiries, providing information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and courteously
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and record-keeping
- Collaborate with other hotel departments to ensure guest satisfaction
-Complete checklist
-Drive shuttle as needed
Financial Returns: Ensure all financial transactions are verified and balanced on a daily basis. Confirm credit card and payment method at check-in/out. Uncover leads from in-house guests, reservations, and operate as an integral member of hotel Sales team. Team Work: Responsible to know, understand, and fulfill the InnTrusted Mission Statement. Create guest satisfaction by providing fast, friendly and genuine hospitality. Give personal attention, take personal responsibility, and use teamwork when providing guest service.
Job Types: Full-time, Part-time
Salary: From $12.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Weekends as needed
Work Location: In person
Job Types: Full-time, Part-time
Pay: $12.00 - $12.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Job Summary
Part Time | Full Time
$24k-32k (estimate)
10/25/2023
10/19/2024
The job skills required for Front Desk Agent include Credit Card, Payment Method, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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