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**Job Overview:** We are seeking a dynamic and experienced Assistant General Manager to join our team in the hospitality industry. As an Assistant General Manager, you will play a key role in supporting the General Manager in overseeing daily operations, ensuring exceptional guest experiences, and driving revenue growth. **Duties:** - Assist the General Manager in managing all aspects of the hotel operations, including front desk, housekeeping, food and beverage, and banquet services. - Supervise and train staff members to deliver outstanding customer service and maintain high standards of cleanliness and efficiency. - Collaborate with department heads to develop and implement strategies to enhance guest satisfaction and meet financial goals. - Monitor inventory levels, order supplies, and manage budgets to optimize operational costs. - Ensure compliance with health and safety regulations and company policies. - Handle guest inquiries, requests, and complaints promptly and professionally. - Oversee shift management to maintain smooth operations during peak hours. - Utilize Aloha POS system for efficient order processing and payment transactions. **Experience:** - Previous experience in hospitality management, preferably in a hotel setting. - Strong knowledge of banquet operations, food production, and coffee service. - Proven track record in leadership roles with the ability to motivate teams and achieve targets. - Familiarity with Aloha POS or similar point-of-sale systems. - Excellent communication skills and customer-oriented approach. - Ability to multitask, prioritize tasks effectively, and work well under pressure. If you are a dedicated professional with a passion for hospitality and possess the skills mentioned above, we invite you to apply for the Assistant General Manager position. Join our team and be part of a rewarding environment where your contributions are valued.
Job Type: Full-time
Pay: From $40,000.00 per year
Experience level:
License/Certification:
Shift availability:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$71k-100k (estimate)
06/16/2024
06/28/2024
The following is the career advancement route for Assistant General Manager (AGM) positions, which can be used as a reference in future career path planning. As an Assistant General Manager (AGM), it can be promoted into senior positions as a Facilities Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant General Manager (AGM). You can explore the career advancement for an Assistant General Manager (AGM) below and select your interested title to get hiring information.