Maintains a high quality of services offered to guests through management of the daily functional areas of Reservations, Guest Registration, Concierge Services, Telephone Services, Transportation Services and Guest Accounting.

Duties:

Completes all required training as assigned

Checks guests in and out in a timely efficient manner

Conducts safety and security checks throughout the shift

Responds to all guest requests in a timely and professional manner

Makes guests reservations over the phone and or in person

Monitors guest arrivals, ensuring special requests are met

Coordinates group arrivals and departure when needed

Monitors room inventory and status, ensuring the proper room type is upon guest arrival

Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision

Monitors cleanliness and neatness of workspace when on duty

Monitors inventory of supplies and notifies supervisors accordingly

Communicates with other departments, therefore promoting a seamless operation

Follow front desk checklist to ensure the shift duties are completed thoroughly

Completes incident reports, taking appropriate action. Notifies appropriate parties

Additional duties may be added at any time at the discretion of management

Walking and Standing: 100% (must be able to stand for the entire shift, usually 8 hours). Occasionally Lifting. Push/Pull: 40 lbs. Driving: Sometimes.'
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Work Remotely

• No

Job Type: Full-time

Pay: $14.50 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

COVID-19 considerations:
We provide gloves, masks, hand sanitizer, and follow proper social distancing.

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: One location