```Job Overview``` We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. ```Duties``` - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to inquiries in a professional manner - Provide information about hotel amenities, services, and local attractions - Handle guest requests and resolve any issues or complaints promptly - Assist with night audit procedures as needed - Maintain cleanliness and organization at the front desk area ```Requirements``` - Previous experience in guest services or a similar role is preferred - Excellent phone etiquette and knowledge of phone systems - Multilingual skills are a plus - Familiarity with hotel management software is an advantage - Strong communication and interpersonal skills - Ability to handle difficult situations with patience and professionalism - Exceptional attention to detail and organizational skills - A passion for providing outstanding customer service in the hospitality industry Join our team and be part of creating memorable experiences for our guests. Apply today!

Job Types: Full-time, Part-time

Pay: $12.50 - $12.55 per hour

Expected hours: 20 – 30 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person