Job Description

Join Fairnington Financial Agency, a reputable insurance sales agency located in the bustling city of Miami, Florida. We are a team dedicated to providing top-notch financial services to our clients, and now we are looking for a Receptionist/Front Desk professional to be the welcoming face of our agency. In this role, you will be the first point of contact for clients and visitors, ensuring their experience with us is positive and inviting.

Benefits

Responsibilities

Client Welcoming: Greet clients and visitors with warmth and professionalism, directing them to the appropriate team members.Phone Management: Answer and direct incoming calls efficiently, providing accurate information and excellent service.Appointment Scheduling: Manage calendars, schedule appointments, and confirm meetings with clients and staff.Office Maintenance: Ensure the reception area and common spaces are tidy, organized, and presentable at all times.Administrative Support: Assist with general office tasks, such as sorting mail, filing documents, and coordinating deliveries.Client Follow-Up: Conduct follow-up calls or emails to ensure client satisfaction and address any concerns promptly.

Requirements

Customer Service Skills: Strong interpersonal skills with a focus on delivering exceptional customer service.Organizational Skills: Ability to manage multiple tasks efficiently and keep the front desk area tidy.Communication Skills: Clear verbal and written communication abilities to interact with clients and team members.Professionalism: Present a professional image and demeanor to clients and colleagues.Team Collaboration: Work well in a team environment, supporting colleagues and contributing to a positive workplace culture.Attention to Detail: Ensure accuracy and attention to detail in all front desk activities.