As a core leader within the Transformation Office, the Enterprise Portfolio Director has primary responsibility to drive and oversee a complex portfolio/s of strategic projects to deliver on timely and accurate achievement of goals and objectives. In this role, the Portfolio Director works closely with executive leadership, their Pillar team, and key stakeholders to ensure visibility and alignment of transformational efforts with organizational priorities, values, and strategic objectives.

The Portfolio Director is a proven, strategic leader with knowledge of the healthcare industry that functions well both independently and in collaboration with others. The role is expected to be proactive, solution-oriented, biased toward action, and an exceptional communicator with strong interpersonal skills. The Portfolio Director must have the ability to direct team members accordingly that may or may not report to them and possess a complement of analytical and financial skills to continually assess, manage, and deliver the performance and contributions of their portfolio/s.

This leader has the skills required to navigate, influence, and direct significant changes and improvements within the organization and partners cross functionally with varying levels of leaders across the system. They collaborate with clinical, shared business and operational teams to help identify and drive improvements to achieve organizational priorities and strategic objectives to enable financial health. They have working knowledge and skill regarding the fundamentals of portfolio/project management and understand, support, and leverage Transformation Office services, functions, and resources as appropriate to deliver value and sustainability. 

As a key member of the Transformation Office leadership team, the Portfolio Director is patient, family, provider, and workforce centric and helps to expedite teams and programs to achieve financial health.

• Leads implementation and execution of multiple projects simultaneously through active management of dynamic portfolio/s within the Transformation Office.
• Advocates for and contributes to pipeline development including business case development and engages in system efforts to build a culture around enterprise ideation.
• Drives execution across their pillar and portfolio(s) in collaboration with project owners, project managers, shared services, and other key stakeholders. Directs and supports project managers and shared service resources to advance individual projects while managing adherence to project scope, project charter, project plans, timelines and resource requirements. Follows standard change process when there is appropriate justification and need to make alterations.
• Adheres and contributes to standard practices as defined by the Transformation Office as well as standard tools/artifacts. Ensures appropriate rigor with documentation and reporting that is thorough and timely. Obtains required approvals and appropriately operates within the Transformation Office’s technology solution as a singular platform for project/portfolio management.
• Ensures effective engagement and robust communication with project teams, shared resource partners and other relevant stakeholders to support role clarity, understanding of participation and project expectations and awareness of evolving project/portfolio performance.
• Works collaboratively with and proactively engages Change Management Practitioners to enhance project plans and delivery to support quality implementation, adoption and sustainment of desired project outcomes.
• In partnership with Project Owners, leads mitigation efforts for identified barriers and risks across their portfolio. Proactively engages appropriate clinical and operational colleagues to thought partner on potential solutions and available alternatives. Facilitates trade off discussions and escalates appropriately. Leads decision making process to quickly implement solutions and keep pace with the intended project schedule.
• Partners with Executive Sponsor to provide recommendations about potential projects, tackle barriers, accelerate performance, facilitate required connections, and represent the value and work associated with each project as well as the performance of the broader pillar.
• Engages upstream in potential project/program planning to provide input on resources, capacity, etc. as well as in other forums supported by the Transformation Office to drive financial health for the organization. An example includes but is not limited to participation with Direct Reports to assess potential big rock opportunities, innovate and mature them to a point of recommendation prior to project intake and adoption into a portfolio.
• In partnership with others in the Transformation Office, deepens portfolio/project management expertise by supporting the continuous assessment and improvement of portfolio/project management practices. Improves portfolio/project delivery, quality and consistency by promoting portfolio/project management best practices, soliciting stakeholder feedback and contributing to regular post-mortem reviews. Fosters a culture of improvement, efficiency, and innovative thinking.
• Leads or participates in work with peers and other departments to create an excellent understanding of workflows and interdependencies, and to identify and implement strategies to improve the Transformation Office.
• Actively assesses the capacity of their team and portfolios. Communicates needs for additional project support and works in partnership with Transformation Office leaders to coordinate required coverage.
• As applicable, fosters the growth and delivery capabilities of direct reports to build a high-performing, sustainable team. Optimizes individual performance by conducting annual goal setting, performance evaluations, formal coaching and mentoring, and succession planning for direct reports.
• Engages in and contributes to routine education as part of the Transformation Office to multiply knowledge and skill related to project and portfolio management.
• Participates in regular team meetings, contributing to a sense of community amongst the team and sharing best practices, performance and portfolio updates to keep the team informed. Proactively raises barriers, interdependencies and relevant information across the team and engages in solution and mitigation plans.
• Provides leadership and guidance, direction, and motivation to their team. Leads employees and influences stakeholders to follow appropriate standards, workflows as well as a systematic improvement process.
• Acts as a resource and represents the department and/or organization to external departments and organizations.
• Performs other responsibilities as needed/assigned.

Required

Education

• Bachelor’s Degree in Business Administration, Health Care Administration, or related area

Experience

• 6-8 years of healthcare industry experience
• 8-10 years of portfolio/program/project management experience or equivalent combination of appropriate level of leadership experience in an applicable field and direct portfolio/program/project management experience 

Preferred

Education

• Master’s Degree in Business Administration, Health Care Administration, or related area 

Experience

• Progressive leadership experience (formal/informal)
• 8 years of healthcare industry experience
• 10 years of portfolio/program/project management experience or equivalent combination of appropriate level of leadership experience in an applicable field and direct portfolio/program/project management experience
• Extensive experience and proven track record working in a highly matrixed organization

License/Certification/Registration

• PMP certification