1 Lead Patient Registration - Oakdale Clinic Job in Oakdale, MN
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Lead Patient Registration - Oakdale Clinic
$46k-59k (estimate)
Part Time | Hospital
1 Day Ago
Fairview Health Services is Hiring a Lead Patient Registration - Oakdale Clinic Near Oakdale, MN
OverviewM Health Fairview has an exciting opportunity for a Lead Patient Regsitration function at the M Health Fairview Oakdale Clinic located in Oakdale, MN. Join M Health Fairview, the largest healthcare system in the state!
Clinic hours are Monday - Thursday 7AM - 6PM and Friday 7AM - 5PM, eight hour shifts. Start times could be as early at 6:30AM, Monday - Friday. So no evenings, weekends, or holidays! This provides an excellent work life balance!
This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening.
M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO. For details, please visit our benefits page by clicking here.
Responsibilities Job DescriptionThe Lead Clinic Patient Representative is responsible for supporting and assisting management in the effective operations of theconcierge team. This person is responsible for having in depth knowledge of all patient representative workflows in alignmentwith system and site specific expectations, such as warmly welcoming visitors to the facility, scheduling ad hoc appointments, verifying insurance and demographic information, collecting copayments from patients, and accurately entering data into the practice management system. This individual also supports department leadership with employee training, developing and updating department workflows and partnering with internal and external customers to improve processes.
Core CompetenciesGreets patients in a respectful manner and assesses for special needs and/or accommodations. Keeps patients informed of patient flow delays.
Completes patient registration process.
Verifies patient demographic and insurance information.
Verifies insurance eligibility via online access.
Initiates process to establish company accounts for worker’s compensation patients.
Makes any necessary changes to account maintenance module.
Collects co-pay and prepares receipt and deposit.
Verifies and updates necessary forms for patient signature.
Complete preparation of charts.
Directs patient to waiting room and notifies patient care staff of arrival.
Identifies restriction codes and refers patient appropriately.
Schedules and maintains patient appointments.
Effectively uses communication systems for both routine and emergency transactions.
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
Communicates effectively with patients and their family members, coworkers, and external customers.
Universal CompetenciesDemonstrates Commitment to Customers
Demonstrates Commitment to Fellow Employees
Demonstrates Commitment to Fairview
QualificationsRequiredEducationHigh School Diploma/G.E.D.
ExperienceMinimum of 2 years in a patient representative role, or commensurate experience.
PreferredEducation: Vocational/Technical Training or Associate Degree
Additional RequirementsExcellent public relations and communication skills
Good telephone and computer skills
Must be flexible
Must be efficient
Willingness to work at other sites preferred. Knowledge of third party party payors preferred
Knowledge of medical terminology preferred
Ability to effectively communicate with diverse populations
Other Skills We Desire
EEO StatementEEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Clinic hours are Monday - Thursday 7AM - 6PM and Friday 7AM - 5PM, eight hour shifts. Start times could be as early at 6:30AM, Monday - Friday. So no evenings, weekends, or holidays! This provides an excellent work life balance!
This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening.
M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO. For details, please visit our benefits page by clicking here.
Responsibilities Job DescriptionThe Lead Clinic Patient Representative is responsible for supporting and assisting management in the effective operations of theconcierge team. This person is responsible for having in depth knowledge of all patient representative workflows in alignmentwith system and site specific expectations, such as warmly welcoming visitors to the facility, scheduling ad hoc appointments, verifying insurance and demographic information, collecting copayments from patients, and accurately entering data into the practice management system. This individual also supports department leadership with employee training, developing and updating department workflows and partnering with internal and external customers to improve processes.
Core CompetenciesGreets patients in a respectful manner and assesses for special needs and/or accommodations. Keeps patients informed of patient flow delays.
Completes patient registration process.
Verifies patient demographic and insurance information.
Verifies insurance eligibility via online access.
Initiates process to establish company accounts for worker’s compensation patients.
Makes any necessary changes to account maintenance module.
Collects co-pay and prepares receipt and deposit.
Verifies and updates necessary forms for patient signature.
Complete preparation of charts.
Directs patient to waiting room and notifies patient care staff of arrival.
Identifies restriction codes and refers patient appropriately.
Schedules and maintains patient appointments.
Effectively uses communication systems for both routine and emergency transactions.
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
Communicates effectively with patients and their family members, coworkers, and external customers.
Universal CompetenciesDemonstrates Commitment to Customers
Demonstrates Commitment to Fellow Employees
Demonstrates Commitment to Fairview
QualificationsRequiredEducationHigh School Diploma/G.E.D.
ExperienceMinimum of 2 years in a patient representative role, or commensurate experience.
PreferredEducation: Vocational/Technical Training or Associate Degree
Additional RequirementsExcellent public relations and communication skills
Good telephone and computer skills
Must be flexible
Must be efficient
Willingness to work at other sites preferred. Knowledge of third party party payors preferred
Knowledge of medical terminology preferred
Ability to effectively communicate with diverse populations
Other Skills We Desire
- Excellent customer service, public relations and communication skills
- Ability to prioritize and work with a fluctuation in workload while working independently
- Ability to adapt to change and engage in ongoing process improvement
- Flexibility to work at other sites is encouraged
EEO StatementEEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Job Summary
JOB TYPE
Part Time
INDUSTRY
Hospital
SALARY
$46k-59k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
07/26/2024
WEBSITE
fairview.org
HEADQUARTERS
SAINT PAUL, MN
SIZE
15,000 - 50,000
FOUNDED
1905
CEO
RULON F STACEY
REVENUE
$5B - $10B
INDUSTRY
Hospital
Related Companies
About Fairview Health Services
FAIRVIEW CLINICS is a medical practice company based out of PO BOX 9372, Minneapolis, Minnesota, United States.
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