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Guest Services Manager
$37k-58k (estimate)
Full Time 1 Month Ago
Save

Fairwinds Spokane is Hiring a Guest Services Manager Near Spokane, WA

More than ever, employees are rethinking what work should look like, and we’re guessing if you’re here, you are too! Why not join a company that’s been questioning the status quo for nearly 50 years?

Since the beginnings at Leisure Care, ‘we move.’ And if you are you driven by passion, integrity, and a desire to positively impact others, then we want you to move right along with us. Through care-driven hospitality that rivals that of luxury hotels, our obsession with Five-Star Fun, and superstar employees (like you!) we are inspiring new and creative ways of doing business and serving our residents and their families. Speaking of family, yours is critical to your happiness. Since it’s important to you, it’s equally important to us. By putting family first, making the world a better place second and work third in that order, we bet our values align with yours.

By taking the care of our residents seriously, (and ourselves not so seriously!) we deliver delight to the everyday and put a smile in every service. Hits differently, doesn’t it? With the best benefits in the biz, employees have an opportunity to build their dream job, know they are making a profound difference in the lives of our residents - and have a lot of fun doing it!

Don’t just take our word for it. Our teams agree! We’re a certified Great Place to Work® and ranked among Fortune’s Best Workplaces in Aging Services™!

Now get after it… your new career is calling!

Fairwinds Spokane is now looking for a dynamic, service-dedicated Guest Services Manager to join our team! This person would need to display excellent leadership skills, be professional and also love to have fun!

Essential job duties:

  • Responsible for managing and completing a wide range of hospitality and convenience services to residents, residents’ families and caregivers.
  • Participate as an active member of the community’s management team in developing plans for hospitality services including service offerings, customer communication, satisfaction measurements and input for program development.
  • Develop strategic networking and alliances with appropriate business partners and vendors.

This position requires superior communication skills, the ability to maintain a professional attitude and provide exceptional customer service when interacting with residents, guests and staff. Ideal candidate will have prior experience in hotel hospitality and/or senior services (preferred). Previous management experience required. Schedule is Tuesday - Saturday.

Benefits and Beyond!

Our full-time benefits package is one of the best in the business. We offer it all:

  • Medical, Dental, and Vision
  • 401 (k)
  • Vacation & Sick Leave
  • Bereavement and Jury Duty Leave
  • 6 Holidays
  • 2 Personal Holidays
  • Flexible Spending Accounts (Health and Dependent Care)
  • Meal discounts
  • Tuition reimbursement
  • Short Term Disability
  • Term Life Insurance
  • Term AD&D
  • Critical Illness
  • Hospital Indemnity

Apply today!

Leisure Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $32.00 - $33.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • On call

Work setting:

  • In-person

Experience:

  • Hotel experience: 1 year (Preferred)

Ability to Relocate:

  • Spokane, WA 99218: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$37k-58k (estimate)

POST DATE

05/17/2023

EXPIRATION DATE

08/26/2024

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The job skills required for Guest Services Manager include Guest Service, Customer Service, Team Management, Communication Skills, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Services Manager positions, which can be used as a reference in future career path planning. As a Guest Services Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Manager. You can explore the career advancement for a Guest Services Manager below and select your interested title to get hiring information.

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