Job Title: Compliance & Risk Manager

Salary: $DOE per hour

Location: Treehaven

Openings: 1) Position Available 

Position Purpose :

Be responsible for ensuring Families Together Community Health Center (FTOC) adheres to all applicable laws, regulations, regulatory entities, and industry standards while minimizing risks to the company.

Core Duties and responsibilities include but are not limited to the following:

• Develop and implement a comprehensive compliance program that includes policies, procedures, and training for all employees to ensure compliance with applicable laws, regulations, and industry standards.
• Monitor and analyze regulatory changes and communicate updates to relevant stakeholders and employees across FTOC to ensure ongoing compliance.
• Conduct regular risk assessments to identify potential risks to the organization and develop strategies to mitigate those risks.
• Manage compliance-related investigations and incidents, ensuring appropriate corrective actions are taken and documented. Complete grievance and investigation forms, reporting findings for each case presented from internally managed online platforms and external health provider companies. Perform ongoing tracking of all grievances and reporting thereafter.
• Oversee the HRSA FQHC compliance of FTOC by performing routine mock audits and updates of all pertinent policies & procedures.
• Collaborate with internal stakeholders & employees to ensure that compliance requirements are incorporated into business processes, systems, and products.
• Develop and maintain relationships with external auditors, regulators, and other stakeholders responsible for providing the required licenses, approvals, and certifications needed to operate as a community health center.
• Provide guidance and training to all levels of the organization on compliance and risk management matters.
• Conduct internal audits to ensure compliance with policies and procedures.
• Report on compliance and risk management issues to senior management and board members at pre-designated intervals.
• Maintain documentation related to compliance and risk management activities.
• Lead the preparation and submission of regulatory filings, such as licenses, registrations, and reports.
• Collaborate with the Information Technology department to ensure that the company's technology systems and processes are secure and comply with relevant regulations.
• Develop and implement crisis management and business continuity plans.
• Ensure that the organization's compliance and risk management policies and procedures are up to date and reflect best practices with ongoing updating and revising as requested by the Directors.
• Provide guidance and support to business units on compliance and risk management matters, including contract negotiations and operational issues.
• Stay informed of emerging compliance and risk management trends and developments, and provide recommendations to senior management on how to address them.
• Conduct training and educational sessions for employees to ensure understanding of compliance and risk management policies and procedures.
• Work closely with internal audit and other assurance functions to provide a holistic view of the organization's compliance and risk management health.
• Communicate organization wide via email announcements when any new policy is implemented or a current one is updated.
• Attend Quality Board meetings monthly and proactively be engaged and involving in planning for each month’s presentation with the Director of Quality & Risk Management.
• Perform other duties as assigned by Director of Quality & Risk Management.

*This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.

Education and Training :

• Bachelor's degree in healthcare management, public health, healthcare administration, or a related field.
• Minimum of 3 years of experience in healthcare compliance and risk management field.
• Knowledge of healthcare operations, regulations, and compliance requirements.
• Strong analytical and problem-solving skills.
• Strong attention to detail and ability to maintain accurate records.
• Excellent communication skills and the ability to communicate complex issues to all types of stakeholders.
• Minimum 2 years’ experience with electronic health record (EHR) systems and healthcare data sources.

Qualifications, Skills, and Experience:

• Excellent Customer Service
• Professional Verbal & Written Communication
• Ability To Efficiently Communicate to Senior C-Suite Staff
• Create summarized themes in the form of infographics, PowerPoints, Graphs, & Executive Written Summaries
• Willing To Submit To Drug Testing If Requested.

Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.