Position Summary

• Attend and actively participate in all Value Based Contract meetings, trainings & patient outreach. 
• Access each VBC portal at least monthly. 
• Maintain the monthly scorecard for measures being tracked for each VBC. 
• Assure optimal submission to each VBC
• Work closely with the Quality Assurance Nurse to analyze outcomes and develop clinical processes as needed to improve the delivery of quality patient care. 
• Communicate with Clinical Staff the needs of our patients/clients. 
• Schedule Wellness Appointments
• Monitor UDS Dashboard. 
• Enter results into Epic to close patient/client gaps in preventative healthcare. 
• Access CHIRP and enter into Epic. 
• Work with Quality Team to develop 1-2 PI projects for the Quality Department. 
• Communicates in a manner that is understood by patient/clients avoiding technical terms or descriptions. 
• Courteous, professional and responsive to others in person, on the phone, or via electronic communications. 
• Self-motivated with the ability to work independently and productively with general oversite.
• In partnership with HR, support the leadership team in ensuring equitable experiences, strengthening inclusion, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members. 
• Actively engaged in making the Family Health Center the provider of overall healthcare and employer of choice by being a positive force promoting teamwork and harmony. 

Secondary Job Duties that may be assigned

• The above duties and responsibilities are not an exhaustive list of required responsibilities, duties, and skills. Other duties may be added, and this job description can be amended at any time. 

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School Diploma required
• 2 years: experience in healthcare required. 
• Excellent organizational skills with the ability to manage multiple priorities
• Experience with managing Value Based Contracts with a strong knowledge of quality management systems.
• Proficient with excel, Teams, outlook and quality management software. 
• Exceptional communication skills, both written and verbal. 
• Attention to detail and a high level of accuracy in work. 

Physical Demands and Work Environment

• The Quality Coordinator’s work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse, and telephone. Regularly operate a laptop and occasionally move about the work site access other office equipment. Communicate or exchange information with co-workers and other individuals in person or electronically. 
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
• Clean well-lighted and ventilated office environment.
• Sufficiently able to perform essential functions. 
• Visual and hearing acuity. 
• Attention to detail for long periods of time, organization, analytical and quality focus.
• Potential for occasionally working remotely