Description

SUMMARY:

The Diabetes & Nutrition Education Program Instructor provides individualized Diabetes Self-Management Education/Training (DSME/T) within their scope of practice according to the current American Diabetes Association’s (ADA) Standards of Care. If Registered Dietitian Nutritionist (RDN), the instructor will provide Medical Nutrition Therapy (MNT). Starting pay of $27.00 DOE.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

· Excellent organizational skills and strong written and verbal communication skills.

· Strong computer skills, particularly in Microsoft Office. EHR experience preferred.

· Ability to build and maintain effective partnerships internally and externally with an awareness of community resources.

· Ability to work with patient and client groups, or experience in membership organizations.

· Ability to work with minimal supervision and maximum accountability to problem-solve and work independently and collaboratively as a member of a team.

· Analytical skills with the ability to manage and prioritize multiple tasks.

MINIMUM QUALIFICATIONS:

· Maintain current unrestricted professional license as a Registered Dietitian Nutritionist (RDN), Registered Nurse (RN), or Certified Exercise Physiologist (ACSM-EP).

· Certified Diabetes Care and Education Specialist credential preferred

· Ability to provide counseling and emotional support with compassion and respect for

the individual

· Must possess initiative and ability to work independently

· Ability to make knowledgeable clinical assessments and judgments

· Excellent verbal, written, and presentation skills

· Proficient in Microsoft office applications

· Spanish Literacy (preferred)

DESCRIPTION OF DUTIES:

1. Participate in the delivery of team-based care in the clinic(s).

2. Able to adapt to being interrupted on a regular basis while effectively managing regular daily tasks.

3. Provide comprehensive education including assessments, learning objectives, and individualized follow-up plans for program participants. 

4. Evaluate and document program participant’s progress towards educational objectives.

5. Communicate and collaborate with the medical team of program participants.

6. Collect data as part of the program’s ongoing Continuous Quality Improvement (CQI) efforts and requirements for ADA recognition.

7. Provide education and resources to various medical personnel

8. Utilize registries, electronic reports, and review of provider schedules to proactively assess and coordinate documentation of measures and interventions via EHR. Assure that care is patient centered.

9. Use clinical evidenced-based care guidelines to monitor patient health status and need for services by coordinating high-risk patient risk reduction, hospital and ER utilization, and improvement of patient outcomes.

10. Follow up with patients as requested by provider.

11. Assist in education, assistance, and support for patients and families, and care coordination with outside providers and community resources.

12. Assess patients’ readiness to change, monitor compliance with plan of care, and problem-solve barriers related to the health care system, and financial and psychosocial barriers. 

13. Utilize behavioral strategies to assist patients in adopting health behaviors, improving self-care, and managing chronic disease.

14. Make reminder calls for patient visits, to include but not limited to the guidelines set forth by FHS for PCMH and Meaningful Use. 

15. Participate in FHS meetings and committees as assigned.

16. Perform other duties as assigned. 

OTHER RESPONSIBILITIES:

SAFETY:

Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.

COMPLIANCE (MEDICARE):

Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards.

Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab. 

PATIENT CENTERED MEDICAL HOME (PCMH):

Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site.

PROCEDURE COMPLIANCE:

Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job. 

WORKING CONDITIONS:

Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.