This is a temporary, maternity leave position with estimated start date of May 20, 2024.

Requirements:

• High school diploma or GED or Associate degree
• Minimum one year of Administrative Assistant experience required.
• Bi-lingual English/Spanish preferred.
• Ability to work effectively with families
• Strong communication skills written and verbal with families essential
• Knowledge of birth to three development a plus
• Ability to organize, plan and implement activities
• Ability to maintain accurate, legible and complete documentation
• Proficient working with Excel and Word
• Ability to handle confidential and sensitive information.
• Good problem-solving skills
• Ability to work with diverse populations and demonstration of cultural competence
• Demonstrate sensitivity, knowledge and understanding of the challenges families with a child with disabilities may experience
• Ability to manage multiple tasks simultaneously
• Willingness and ability to work as a team member within the early intervention system

Key Responsibilities:

• Retrieves calls on a daily basis from System Point of Entry (SPOE) referral line, faxes, web forms and documents caller information in the Early Intervention Management System (EIMS)
• Contacts referral source to obtain any missing information.
• Enters and maintains data in master spreadsheet.
• Assigns referrals to SPOE SC according to the rotation.
• Performs general duties with a pleasant, composed and cordial manner
• Discreetly manages sensitive and confidential information concerning families, Family Link employees and all Family Link documents and activities

Family Link Standards

• Promotes the mission and philosophy of Family Link by acting in a caring, courteous manner towards members of the Early Intervention System and the community at large
• Develops and consistently maintains effective relationships with employees, families, colleagues, visitors, community, etc. that reflects mutual respect and courtesy
• Demonstrates proper, efficient and courteous telephone manner at all times
• Maintains confidentiality of information without exception; ensuring that information related to families who participate(d) or may participate in early intervention is only revealed or discussed where and when appropriate
• Consistently follows proper safety, emergency, and quality control policies and procedures
• Consistently adheres to Family Link policies and procedures
• Attends and participates in all staff meetings and trainings
• Consistently participates in cost containment efforts. Maintains proper and efficient use of equipment, time allocation, supplies, phones, and/or other Family Link resources
• Willingly and flexibly accepts additional duties and/or responsibilities as assigned

Job Type: Full-time Temporary Position. Fully remote position with required in office attendance at monthly staff meeting

Salary: $15.38/hour; 35 hour work week

Hours: Monday - Friday 9am - 4:30pm

Job Types: Full-time, Temporary

Pay: $15.38 per hour

Expected hours: 35 per week

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Union, NJ 07083