FamilyAid is one of America's leading providers of solutions to family homelessness. Our mission is to empower parents and caregivers facing homelessness to secure and sustain housing and build solid foundations for their children's futures.

We prevent family homelessness whenever possible, reduce harm if homelessness can't be avoided by housing families as quickly as possible, mitigate trauma, especially for children, and provide wraparound supports that foster long-term stability.

We provide children and parents with a path to self-sufficiency via two-generation educational programs, housing search and placement support, and connections to vital resources they need to return to their own homes.

Our strategic vision and bold strategies to reduce two-generation homelessness successfully served 5,000 children and parents in Greater Boston last year. New funding powers our plans to serve more families more deeply.

Our supportive, collaborative, diverse workplace of more than 150 professionals is ideal for a skilled, result-oriented professional who is driven to help children and families thrive. FamilyAid has been recognized as a Top Massachusetts Workplace by The Boston Globe and by Charity Navigator as one of the nation's top organizations working to end homelessness.

In late 2024, FamilyAid will open a Family Navigation Center in Newton, MA, a 2-acre, 31,000 s/ft facility that will provide temporary housing, educational services, and other supports that children and parents need to quickly obtain permanent housing and a pathway to long-term success and stability.

Position Summary:

Reporting to the Director of Facilities, the Maintenance Technician ensures that the West Newton Family Navigation Center is a safe, respectful, and supportive environment for homeless families temporarily residing at the Center by maintaining the safety comfort and cleanliness of the facility and surrounding grounds.

Utilizing trauma-informed care practices the Maintenance Technician will assist and support families to thrive during their temporary stay at the Center and assist in their rapid transition to permanent stable housing.

Duties and Responsibilities:

The Maintenance Technician will perform cleaning, building/grounds maintenance and repair duties. They will ensure the Center is well maintained with quality craftsmanship in the most cost-effective manner. The Technician will conduct cleanings, cleanouts, window cleaning, general rubbish and waste removal all to be followed through to completion including post inspection confirmation and reporting and will successfully conduct basic facility repairs and property maintenance.

• High School diploma or GED required.
• 2 years professional experience in facilities maintenance; preferably in a congregate residential facility.
• Bilingual in English and Haitian Creole or Spanish preferred.
• Ability to perform building /grounds maintenance and repair duties utilizing power and hand tools commonly used in the industry including but not limited to power tools such as, drills, saws, and hand tools such as a tape measure, hammer, sockets/ratchet sets, pliers, plumbing snakes, screw drivers, painting tools, pressure washers, lawn mowers and leaf blowers.

Schedule and Work Location: Full-time, 40 hours/week with monthly on-call weekend responsibilities. Days will include one weekend workday. Hours to be determined, with the flexibility to best meet client and program needs. Some evening availability required. This position requires full-time onsite presence at the West Newton Family Navigation Center located at 1650 Washington Street, West Newton MA. The role is not eligible for remote or hybrid work. The role is classified as essential for weather emergencies.

FamilyAid Boston is committed to a policy of equal employment opportunity without regard to race,

color, national origin, religion, disability, gender, gender identity, sexual orientation, or age.