We are seeking a dynamic and customer-focused individual to join our team as a Customer Service and Sales Representative (CSSR).

As a CSSR, you will be responsible for handling inbound calls, building strong relationships with clients, ensuring client retention, and promoting cross-selling opportunities for all lines of insurance products.

This role is crucial in driving sales goals and maintaining high levels of customer satisfaction.

Leads will be provided by the agency owner, offering you a solid foundation to kickstart your sales efforts and maximize your earning potential.

Benefits

Annual Base Salary Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

• Answering inbound calls
• Building rapport and maintaining strong relationships with clients
• Identifying client needs and recommending appropriate insurance products
• Promoting cross-selling opportunities across all lines of insurance (e.g., property and casualty, life, health)
• Working collaboratively with the sales team to achieve sales targets and objectives
• Maintaining accurate records of client interactions and transactions

Requirement

• Excellent communication skills
• Customer focus
• Sales skills
• Empathy and patience
• Problem-solving abilities
• Attention to detail
• Adaptability
• Goal-oriented mindset
• Ethical conduct
• Team player

Last updated : 2024-06-20