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5 Customer Sales & Service Representative (CSSR) Jobs in Grand Ledge, MI

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Cheri Locker - State Farm Agent
Grand Ledge, MI | Full Time
$37k-46k (estimate)
1 Week Ago
Farmers Ins District 40 - Michael VanDerMeulen
Grand Ledge, MI | Full Time
$37k-46k (estimate)
4 Days Ago
Farmers Insurance District 40
Grand Ledge, MI | Full Time
$53k-69k (estimate)
7 Days Ago
Farmers Ins District 40 - Michael VanDerMeulen
Grand Ledge, MI | Full Time
$79k-106k (estimate)
7 Days Ago
Customer Sales & Service Representative (CSSR)
$53k-69k (estimate)
Full Time 7 Days Ago
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Farmers Insurance District 40 is Hiring a Customer Sales & Service Representative (CSSR) Near Grand Ledge, MI

Job DescriptionWe are seeking a dynamic and customer-focused individual to join our team as a Customer Service and Sales Representative (CSSR). As a CSSR, you will be responsible for handling inbound calls, building strong relationships with clients, ensuring client retention, and promoting cross-selling opportunities for all lines of insurance products. This role is crucial in driving sales goals and maintaining high levels of customer satisfaction.
Leads will be provided by the agency owner, offering you a solid foundation to kickstart your sales efforts and maximize your earning potential.
BenefitsAnnual Base Salary Commission
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
  • Answering inbound calls
  • Building rapport and maintaining strong relationships with clients
  • Identifying client needs and recommending appropriate insurance products
  • Promoting cross-selling opportunities across all lines of insurance (e.g., property and casualty, life, health)
  • Working collaboratively with the sales team to achieve sales targets and objectives
  • Maintaining accurate records of client interactions and transactions
  • Pursuing and obtaining property and casualty licenses, as well as life and health licenses, if not already possessed, within a specified timeframe after employment begins
Requirements
  • Excellent communication skills
  • Customer focus
  • Sales skills
  • Empathy and patience
  • Problem-solving abilities
  • Attention to detail
  • Adaptability
  • Goal-oriented mindset
  • Ethical conduct
  • Team player
Company DescriptionFarmers Insurance - District 40, the office of Michael VanDerMeulen, is a collective network of agents and staff that are looking to protect families properly with coverages tailored to their lives and assets. We aim to ensure our clients receive the best customer care that goes above and beyond what their expectations are.
While we thrive for a great customer experience, our agencies are driven to be the best at what they do. Positions available on this page are with agencies that our district staff knows are looking to excel within the company and within the industry. This occurs by evolving with the industry through technology and education. Our district staff's goal is to make sure all of our agencies find success by us providing the tools needed and the network to bounce business plan ideas off of. We are proud of the community we have already. Come help us grow its population!

Job Summary

JOB TYPE

Full Time

SALARY

$53k-69k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/19/2024

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