At Fastsigns Westerville, we are proud to have a robust team that excels in delivering top-notch visual communication solutions. We are looking to expand our team by adding a dynamic Inside Sales / Visual Communications Specialist who can effectively manage our increasing volume of sales inquiries and help enhance our repeat business. This role is perfect for someone who is eager to learn from industry veterans and contribute to a thriving sales environment.

• Collaborative Team Environment: Work alongside and learn from a seasoned professionals with a combined 20 years in the industry.
• Impactful Role: Directly contribute to the growth and efficiency of our sales operations.
• Career Development: Gain valuable industry insights and professional growth in a supportive setting.

• Competitive Salary with Commission Opportunities
• Health, Dental, and Vision Insurance
• Paid Time Off and Company Holidays
• Employee Discounts on Products and Services
• A supportive and enriching work environment

• Support the handling of walk-ins, email, e-commerce, and telephone customer inquiries alongside our experienced sales team.
• Assist in developing and executing sales strategies to enhance customer retention and increase repeat business.
• Collaborate on consultative selling processes, understanding customer needs, and providing tailored solutions.
• Help manage and nurture leads, maintaining a robust database of qualified leads through various channels.
• Participate in the full sales cycle from estimate preparation to project completion, ensuring ongoing customer satisfaction.
• Engage in marketing initiatives and maintain an attractive and organized retail environment.
• Provide operational support including paperwork management, inventory oversight, and assisting with sign production workflows.
• Foster strong relationships within the team and contribute to regular staff and sales meetings.

• Energetic professional eager to learn and grow in the visual communications industry.
• Strong multitasking abilities and excellent interpersonal skills.
• Background in customer service or sales; experience in visual communications is a plus.
• Familiarity with CRM systems and a keen understanding of sales processes.