126 customer service representative Jobs in washington, dc
SABER GROUP INC is Hiring a Customer Service Representative Near Washington, DC
Job Description
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
What we do:
EMG is the leading events management company for non-profit organizations and telecommunication giants. Our management team has successfully launched and developed management companies ranging from Rhode Island, Massachusetts, Virginia and Maryland.
About Our Client:
Heifer International is a global nonprofit organization dedicated to ending hunger and poverty through sustainable, values-based holistic community development. Their mission is to work with communities to increase income, improve food security, and build resilience. They believe in the power of people to create positive change in their own lives.
Job Summary:
We are looking for a dedicated and empathetic Customer Service Representative to join the team. The ideal candidate will be passionate about the mission and committed to providing exceptional support to our donors, partners, and beneficiaries. This role is critical in ensuring a positive experience for everyone who interacts with Heifer International.
Key Responsibilities:
- Respond to inquiries from donors, partners, and beneficiaries at daily fundraising events.
- Provide accurate information about Heifer International's programs, initiatives, and donation processes.
- Resolve issues and complaints efficiently while maintaining a high level of customer satisfaction.
- Document and track customer interactions and feedback using our CRM system.
- Collaborate with other departments to ensure consistent and accurate information is provided to customers.
- Assist with donor relations activities, including thank-you calls, fundraising events, follow-ups, and engagement initiatives.
- Support fundraising campaigns and events by providing excellent customer service to participants.
- Continuously seek opportunities to improve the customer service experience.
- High school diploma or equivalent; a college degree is preferred.
- Previous experience in a customer service role, preferably in a nonprofit or social enterprise environment is a plus.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to empathize with and understand the needs of diverse stakeholders.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Passion for Heifer International's mission and a commitment to making a difference in the world.
- Reliable transportation is a plus.
- A collaborative and supportive work environment.
- Opportunities for professional growth and development.
- Comprehensive pay package with base pay, commission and bonuses.
- The opportunity to be part of a mission-driven organization making a real impact on global poverty and hunger.
- Opportunity to travel.
This is NOT a remote position, must be able to commute to Landover, Maryland office.
Job Summary
Full Time
$39k-50k (estimate)
09/06/2024
09/19/2024
saberfoundations.com
TEMECULA, CA
50 - 100
1987
FRANZ M FROEHLICH
$5M - $10M
Building Construction
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About SABER GROUP INC
Established in 1987, Saber is an innovative foundation repair company whose goal is to REDEFINE the contractor industry by providing the highest-quality work and WOW! service to every customer at every touch point. For over 30 years, this philosophy has remained at the core of our mission. At Saber, we pride ourselves in providing peace of mind to Southern California homeowners and, in the long term, improving neighborhoods and communities. Saber also serves the Commercial sector with the same innovative solutions and customer service. Visit www.saberfoundations.com to learn more. #redefineour ...
industry #oneteam #moreispossible Servicing Southern California with the following: - Foundation stabilization utilizing galvanized steel piers attached to a building's foundation pushed to a load-bearing stratum - Lateral stabilization through the use of helical piles and tie-backs - Polyurethane Injection to densify and stabilize failing soils - Concrete leveling - Seismic strengthening - Residential and commercial Saber is an active member of Supportworks, the country's largest foundation repair contractor network. Supportworks provides professional training, continuous industry research, and some of best industry practices to each and every dealer within their network.
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
