As a FASTSIGNS Inside Sales/Customer Service Representative you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways including through email, telephone, in-person, and at the shop. You will work to build long-lasting relationships by turning prospects into customers and then into long-term clients. We are especially looking for candidates with previous customer service, design, or sign experience. We are specifically looking for bilingual (Spanish) candidates.

Our ideal candidate for this position is someone who is a self-starter, mature, outgoing, responsive, eager to learn, and able to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders, follow up with customers, and find new sales opportunities. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center.

FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.

Job Type: Full-time

Pay: $10.00 - $20.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Please list any relevant experience you have with customer service or project management.
• On a scale of 1-10, 10 being very confident - How comfortable are you making outbound phone calls to potential customers?

Work Location: In person