Exact offers a fast paced and enthusiastic work environment, built for your success!

Communication, communication, communication! It's at least 95% of what we do. We are looking for another great addition to the Exact Construction and Restoration team to assist with servicing our customers in as a Customer Experience Representative. You will be working directly with our customers ensuring that they have a Five Star experience, and providing administrative support to their project!

About Exact Construction and Restoration:

Exact is first and foremost in the business of serving our community. Our team is goal oriented, and is committed to achieving success personally, professionally, and financially. As a team, we provide Disaster Relief Services to people and properties damaged by Water and Fire.

We deliver these services following our fundamental values Integrity - Quality - Communication - Transparency. Exact is growing and on a mission to service 10,000 properties a year. We look forward to discussing your career opportunities by joining the Exact team!

Objectives:

• Provide remarkable Customer Service via phone, texts, emails, and sometimes interpersonally
• Assisting customers to pay their invoices, and assisting with timely payment to our vendors
• Assist with general office admin tasks and duties under the direction of our Office Manager
• Data entry and documentation review

Competencies :

• Strong communication skills, written, in person and over the phone
• Phone Etiquette
• Proficient in using a computer and basic technology
• Self Starter
• Detailed Oriented
• Coachable
• Problem solver
• Hard work ethic with a team player mentality
• Able to sit for 8 hour work shifts
• Dash (preferred)

Experience:

• Must have Customer Service experience
• Must have Office Experience
• General office administration
• Must pass a background check
• Hours are 7:00 am - 4:00 pm in the office - Overtime as needed / upon request
• Restoration/Construction (Preferred )
• Restoration Industry Experience ( Preferred)

Check us out on Instagram, Linkedln, BBB website, Google Business Page, ExactConstructionAz.com

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Preferred)

Experience:

• Office: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person