Director of Business Development

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren’t loan numbers — they’re homeowners.

Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Director of Business Development to join our team!

Reporting to the VP, Wholesale Sales Manager, this position is responsible for driving growth and establishing strategic partnerships in our wholesale lending space. This role builds and maintains a network of regional and national mortgage brokers, lenders, and originators for the residential and commercial functions to generate product flow into our Non-Owner Occupied (NOO), Fix & Fli,p and Investor Rental Loan Products.

The position identifies and capitalizes on market opportunities to increase volume, profitability,y and market share by negotiating agreements with prospective business partners and marketing business products and services to expand our wholesale lending portfolio and enhance market presence.

What you will do for Constructive Loans:

• Develop, implement, and maintain a comprehensive sales strategy process to expand the wholesale lending portfolio
• Identify, engage, and nurture relationships with mortgage brokers, financial institution,s and other key partners to enhance market presence and grow existing client relationships
• Conduct thorough market research to identify trends, opportunities, and competitive landscape, providing insights to inform business strategies
• Build the business development pipeline of wholesale products, setting clear goals and performance metrics to ensure alignment with company objectives
• Oversee sales initiatives, including developing sales forecasts, tracking performance, and implementing best practices to maximize revenue
• Effectively utilize the CRM software to track client relationships and present regular updates to Senior Management on business development activities, market trend,s and performance metrics
• Foster a collaborative environment within the organization and team, working closely with operations, marketing, and compliance teams to ensure alignment and support for business development efforts
• Manage a large production pipeline throughout the life of the sales process
• Work with Loan Openers and the Operations team to ensure an efficient loan origination process and timely loan closings/funding
• Attend relevant industry conferences and workshops to network and expand customer base
• Develop domain knowledge of Fay’s business to include an understanding of organizational goals and objectives
• Maintain broad influence through ongoing development of relationships across the organization
• Ensure compliance with Fay’s policies, processes, and practices. Successfully complete all department and company-required training
• Model Fay’s Values, Operating Principles, ethical standards, professionalism and code of conduct
• Demonstrate behaviors that align with Fay's Values and Operating Principles
• Perform other duties and responsibilities as assigned

What you will bring to Constructive Loans:

• Bachelor’s degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED)
• 5 years’ experience in mortgage/ loan industry sales, with a proven track record of exceeding sales targets and building strong client relationships
• 5 years’ experience supporting diverse business functions; mortgage/ financial services industry experience preferred
• Working knowledge of business structures such as LLC, LP, SP, and related
• Working knowledge of the mortgage origination process
• Demonstrated ability to communicate effectively with executives, peer,s and associates
• Presentation skills necessary to persuade and/ or facilitate discussions with prospective and existing clients
• Demonstrated ability to provide outstanding customer service ina  fast-paced environment 
• Client-focused with strong execution skills and a results orientation; able to link to business needs with tactical execution and results
• Strong verbal and written communication skills with the ability to effectively interact with all levels across the organization
• Ability to effectively present to and facilitate discussions with executive leadership
• Ability to understand and document processes and have a high level of problem solving, process improvement, and product management skills
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
• Collaborative and consultative work style; high team-orientation
• Open to change; agile; high learning agility
• Strong problem-solving abilities coupled with sound judgement
• Ability to analyze and interpret data to identify opportunities and propose solutions
• Strong project management skills
• Strong attention to detail; strong compliance orientation; high quality of work product
• Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
• Self-directed; ability to proactively ask questions and surface issues/ concerns
• Professional maturity, integrity, ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude
• Strong skills in MS Word, Excel, and PowerPoint

Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.