Closing Date:
06/16/2024 TITLE: Digital Curriculum Support Specialist I
REPORTS TO: Superintendent's Designee
SUPERVISES: N/A
JOB FUNCTION: Provide Digital Curriculum technical support, training and guidance to School and District users.
MEASURES OF SUCCESS:

• Increase efficiency and effectiveness of Digital Curriculum System support through improved procedures and training with the department
• Increase system availability of Digital Curriculum Systems for teachers and staff
• Improve the quality of training provided to school and district staff on the use of Digital Curriculum Systems

DUTIES AND RESPONSIBILITIES:

• Assure adherence to standards relating to applications, programming, job control language, documentation, operation procedures, production activities and FERPA.
• Provide Digital Curriculum support, training and guidance to end users.
• Research, diagnose, troubleshoot and identify solutions to resolve system and user issues.
• Solve complex problems while prioritizing effectively and efficiently; determine when to escalate issues.
• Document user processes and problems to assure effective system utilization by the user.
• Serve as a liaison between schools, the district and Digital Curriculum vendors.
• Assist and advise in Student Information System (SIS) data extracts to Digital Curriculum Software and Applications.
• Participate and interact with team members in all collaborative venues.
• Demonstrate the ability to communicate in more than one language or the willingness to learn to communicate in more than one language at the novice level of proficiency.
• Maintains regular attendance.
• Performs other duties as assigned.

KNOWLEDGE AND ABILITIES:

• Digital Curriculum System concepts
• Advanced principles of computer technology
• Technology support procedures
• Applications software and data security and integrity procedures

PHYSICAL DEMANDS:

• Work is performed while standing, sitting and/or walking.
• Requires the ability to communicate effectively using speech, vision and hearing.
• Requires the use of hands for simple grasping and fine manipulations.
• Requires bending, squatting, crawling, climbing, reaching.
• Requires the ability to lift, carry, push or pull light weights, up to 30 pounds

EDUCATION AND EXPERIENCE:

• High school diploma or G.E.D. Certificate
• Three years as a successful Digital Curriculum user

LICENSES AND OTHER REQUIREMENTS:

• N/A

GRADE: G14
Contact: Amy Johns (amy.johns@fayette.kyschools.us)
Contact: Amy Johns (amy.johns@fayette.kyschools.us)

Closing Date:
06/16/2024 TITLE: Digital Curriculum Support Specialist I
REPORTS TO: Superintendent's Designee
SUPERVISES: N/A
JOB FUNCTION: Provide Digital Curriculum technical support, training and guidance to School and District users.
MEASURES OF SUCCESS:

• Increase efficiency and effectiveness of Digital Curriculum System support through improved procedures and training with the department
• Increase system availability of Digital Curriculum Systems for teachers and staff
• Improve the quality of training provided to school and district staff on the use of Digital Curriculum Systems

DUTIES AND RESPONSIBILITIES:

• Assure adherence to standards relating to applications, programming, job control language, documentation, operation procedures, production activities and FERPA.
• Provide Digital Curriculum support, training and guidance to end users.
• Research, diagnose, troubleshoot and identify solutions to resolve system and user issues.
• Solve complex problems while prioritizing effectively and efficiently; determine when to escalate issues.
• Document user processes and problems to assure effective system utilization by the user.
• Serve as a liaison between schools, the district and Digital Curriculum vendors.
• Assist and advise in Student Information System (SIS) data extracts to Digital Curriculum Software and Applications.
• Participate and interact with team members in all collaborative venues.
• Demonstrate the ability to communicate in more than one language or the willingness to learn to communicate in more than one language at the novice level of proficiency.
• Maintains regular attendance.
• Performs other duties as assigned.

KNOWLEDGE AND ABILITIES:

• Digital Curriculum System concepts
• Advanced principles of computer technology
• Technology support procedures
• Applications software and data security and integrity procedures

PHYSICAL DEMANDS:

• Work is performed while standing, sitting and/or walking.
• Requires the ability to communicate effectively using speech, vision and hearing.
• Requires the use of hands for simple grasping and fine manipulations.
• Requires bending, squatting, crawling, climbing, reaching.
• Requires the ability to lift, carry, push or pull light weights, up to 30 pounds

EDUCATION AND EXPERIENCE:

• High school diploma or G.E.D. Certificate
• Three years as a successful Digital Curriculum user

LICENSES AND OTHER REQUIREMENTS:

• N/A

GRADE: G14
Contact: Amy Johns (amy.johns@fayette.kyschools.us)
Contact: Amy Johns (amy.johns@fayette.kyschools.us)