1 Universal Banker - Swansea, IL Job in Swansea, IL
FCB Banks is Hiring an Universal Banker - Swansea, IL Near Swansea, IL
JOB SUMMARY:
FCB Banks is looking for talented, hardworking, energetic professionals to join our growing team in both customer facing and customer support positions. We are a locally owned community bank offering a broad range of products and services delivered with great customer service.
A Universal Banker is responsible for handling customer transactions in a professional manner while providing prompt and accurate service. They are responsible for assessing and handling customers’ banking needs, obtaining and processing customer and account information and cross-selling bank products and services. A successful Universal Banker is energetic, is able to multi-task and has excellent organization and communication skills.
Location: Swansea, IL; 2610 N. Illinois
Shift: Full-Time; Monday - Friday 7:45 am - 6:00 pm; Saturday 7:45 am - 12:00 pm
PRIMARY RESPONSIBILITIES AND DUTIES:
- Advise current and prospective customers on bank products and services that are best suited to fit their needs
- Assist customers with opening and managing their bank accounts and finances; refer customers to other staff within the bank as needed
- Ensure efficiency of operations and adhere to policies and procedures
- Create positive public perceptions of the bank through courteous, friendly and professional interactions
- Complete bank transactions timely and accurately while acting as a Personal Banker and New Account Representative
- Manages cash drawer by balancing throughout work shift, counting and packaging currency and coins, reconciling transactions and maintaining supply of cash and currency
- Maintains customers confidence and protects bank operations by keeping information confidential and secure
- Solicits assistance from management as needed by seeking management approval for special or unusual transactions or requests and notifying management of suspicious and questionable transactions
SKILLS AND REQUIREMENTS:
- Excellent communication: (written, verbal and listening)
- Professionalism
- Organization
- Multi-tasking
- Conflict-resolution
- Customer service orientation
- Attention to detail
- Team-oriented
- Ability to work under pressure
- Ability to adapt and learn quickly
TECHNICAL KNOWLEDGE REQUIREMENTS:
Working knowledge of:
- Bank operations, policies and procedures, related federal and state laws and requirements
- CIP policy
- Bank products and services
- Deposit account rules/regulations
- Computer system and software; teller terminal
- ACH and check clearing operations
- Office equipment such as copier, fax machine, telephone and calculator
- Teller operations and procedures, including regulatory compliance
Basic knowledge of:
- Safe deposit operations, procedures and related regulations
- CRA policy
- BSA policy
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent required
- Associate's or Bachelor's degree in business or related field preferred
- 1 year(s) banking experience preferred
- 3 years customer service experience preferred
- 3 years sales experience preferred
Equal access to programs, services and employment opportunities is available to all persons without regard to age, ancestry, citizenship, status, color, physical or mental disability, genetic information, marital status, military status, national origin, race, religion, sex (including pregnancy), sexual orientation, or any other basis protected by federal, state, and/or local law.
In accordance with the Americans with Disabilities Act and/or applicable state and local laws, applicants requiring reasonable accommodations for the application and/or interview process should notify the FCB Human Resources Department. Examples of reasonable accommodations include making a change to the application process; providing written materials in an alternate format such as braille, large print, or audio recording; using a sign language interpreter; using specialized equipment; or modifying testing conditions.
Applicants have rights under Federal Employment Laws
Equal Employment Opportunity Poster https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Equal Employment Opportunity Supplement https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Family and Medical Leave Act (FMLA) https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
Employee Polygraph Protection Act https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
Job Summary
Full Time
$33k-40k (estimate)
06/04/2024
08/03/2024
fcbbanks.com
SWANSEA, IL
50 - 100
1990
BRIAN HATTAN
$50M - $200M
Related Companies
About FCB Banks
Proudly providing the Metro East with the quality service, competitive rates, and personal customer care you expect from your favorite hometown bank.
The job skills required for Universal Banker - Swansea, IL include Customer Service, Products and Services, Listening, Cross-Selling, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Universal Banker - Swansea, IL. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Universal Banker - Swansea, IL. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Universal Banker - Swansea, IL positions, which can be used as a reference in future career path planning. As an Universal Banker - Swansea, IL, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Universal Banker - Swansea, IL. You can explore the career advancement for an Universal Banker - Swansea, IL below and select your interested title to get hiring information.
If you are interested in becoming an Universal Banker, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Universal Banker for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Universal Banker job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Universal Banker jobs
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Training Online Training For Bankers American Bankers Association.
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Develop goals/action plans to enhance Customer Service, Banker and Teller skill sets.
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Step 3: View the best colleges and universities for Universal Banker.
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