** Airway Transportation Systems Specialist (System Support Center Coordinator)**

**Department of Transportation**

** ATO, Technical Operations,CSA, GNAS Group, Texarkana/Longview System Support Center (SSC), WCS33-TXK**

Serves as the SSC Coordinator for the Texarkana/Longview SSC within the Dallas/Fort Worth District. The SSC Coordinator focuses on the availability and reliability of services provided to the users of the NAS. Position requires emphasis on customer service and organizational skills. Responsibilities include risk management for system and infrastructure projects by identifying and mitigating potential hazards to the NAS.

**Location**

1 vacancy in the following location:

**Duties**

Serves as an ATSS (SSC Coordinator), responsible for performing a variety of functions directly related to the operation of the NAS.

ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS). They are also responsible for various auxiliary duties that contribute to providing reliable and safe FAA services to the flying public.

Performs work of broad scope and complexity with a high degree of independence. Incumbent provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.

Incumbent is recognized as the technical expert on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Work requires maintaining technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS.

Responsibilities include the integration, restoration, testing and evaluation of new advanced service or service components, hardware/software systems and processes. Performs a variety of functions directly relating to the operation of the NAS. Focus is on availability and reliability of the services and products provided to the users of the NAS. Serves as the principal technical specialist, a project manager, on the major projects and/or program areas, resolving unique technical problems without managerial intervention, providing coordination and suggesting solutions.

Works within established policies and procedures to select the most effective and efficient approach or to develop new solutions. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of backup systems, and to upward report the status of critical events.

Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection (CAI) or Joint Acceptance Inspection (JAI), FPIP, FSEP, Redline Drawings, Peabody and DMT reports dealing with LCMs. LADs, LEMs and resolving event based certification issues necessary for the timely restoration of equipment, systems/services with the NAS. Monitors other employees as a project or team leader.

Responsible for all aspects of SSC projects from initial planning, drawing and specifications review, implementation, Joint Acceptance Inspection, and disposition of assets. Acts as SSC point of contact for all projects completed locally or by outside contractors.

Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors, and other organizations as needed. Uses technical expertise and understanding of user and stakeholder needs to prioritize SSC workload. Integrates Operational Risk Management (ORM) into all planned activities ensuring that all customers and users of services are included and involved in implementation and planning.

Fully understands and utilizes proper Personal Protective Equipment (PPE) and personal safety practices when engaged in all restoration and maintenance activities helping to set the example of safe work practices for others in the organization.

Provides training, mentoring, guidance and advice to employees regarding difficult technical or operational issues.

Performs other duties as assigned.

Incumbent must possess a valid driver's license.

**Requirements**

** Conditions of Employment**

* Review the Additional Information Section of this vacancy announcement for important information regarding your COVID vaccine status.

* US Citizenship is required.

* Selective Service Registration is required for males born after 12/31/1959.

* Must submit an SF50 (See Required Documents)

* Designated or Random Drug Testing required.

* Provide Supervisor's Endorsement by the closing date of announcement.

* Ingrade / Downgrade applications will be accepted.

* If the agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.

** Qualifications**

There is no timeframe requirement at the Level III/FV-H to compete. Candidates must show experience at the level of difficulty and responsibility appropriate to the position. Specialized experience may be experience that demonstrates an extensive knowledge of and experience in the technology, system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower pay band of FV-H/level III or equivalent, meets the minimum qualifications for this position as long as the experience provides ALL Demonstrated Abilities identified below.

**QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT**.

In addition to meeting the qualifications above, candidates MUST also address the "Demonstrated Abilities" listed in this announcement.

**DEMONSTRATED ABILITIES**: Statements should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each "Demonstrated Ability". Demonstrated Abilities are **MANDATORY**. Failure to address each one will prevent you from receiving further consideration. Answer all demonstrated abilities to the best of your ability. You may be asked to provide evidence or documentation that you have had this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

Notice: Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during that application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

**Supervisor Endorsement. If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy (Career Level III to Career Level IV) is required by the closing date of this announcement. The endorsement must include the announcement number. You may upload your document with your application.**

**HOW YOU WILL BE EVALUATED**: Applications will first be reviewed to determine if minim