You haven't searched anything yet.
Provides operational support through the coordination of the quality, service and administrative functions in the pickup and delivery area.
Responsible for the dispatch of transportation equipment in accordance with the Linehaul plan to minimize costs and ensure service integrity.
Performs process checks to ensure regulatory compliance.
Essential Functions
Monitors facility reporting metrics related to service, safety, cost and quality on a daily basis. Investigates potential performance issues and addresses with Business Contacts and Authorized Officers (BC / AO).
Reviews inaccuracies in generated reports with appropriate parties to include administrative staff and BC / AOs. Ensures errors are corrected in appropriate systems and verifies accuracy of metrics reported
Communicates with BC / AOs of Independent Contractors (ICs), Independent Service Providers (ISPs) and temporary agency employees regarding day-to-day operations including IC / ISP requested load plan changes and implements these changes into the Vision / VRP systems.
Reviews operational metrics with BC / AOs that will affect daily planning and performance including service and customer satisfaction
Investigates customer service complaints to include disputed deliveries, missing packages, early and late pickups, etc.
Communicates resolved issues with customer directly to ensure customer satisfaction
Completes yard inventory to verify location of equipment
Minimum Education
High school diploma or GED required; Bachelor’s degree in , Business, Logistics or a related area preferred
Minimum Experience
Administrative support, customer service or dock operations experience preferred
Knowledge Skills and Abilities
Job Conditions
Preferred Qualifications :
Pay Transparency : This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations.
If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level.
Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law.
An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay : $19.85 - $26.65 per hour
Additional Details :
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .
Applicants have rights under Federal Employment Laws :
E-Verify Program Participant : Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.
S. applicants and employees only). Please click below to learn more about the E-Verify program :
Last updated : 2024-07-10
Full Time
Logistics Services
$68k-92k (estimate)
07/11/2024
07/19/2024
fedex.com
MEMPHIS, TN
>50,000
1973
Public
JON PENNINGTON
>$50B
Logistics Services
FedEx is a courier delivery company that provides shipping, tracking and printing services.
If you are interested in becoming an Ops Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Ops Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Ops Coordinator job description and responsibilities
Operations coordinators handle tasks that make a business more efficient and effective.
01/27/2022: Appleton, WI
An Operations Coordinator handles day-to-day activities that enable business processes and functions to run smoothly.
03/15/2022: Des Moines, IA
Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.
02/21/2022: Ventura, CA
Managing office supplies and the maintenance of office equipment
02/27/2022: Dothan, AL
Assisting with the management of daily operational activities
02/07/2022: Kennewick, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Ops Coordinator jobs
An outstanding operations coordinator should be able to ensure the smooth daily operations of a business.
02/28/2022: Norfolk, VA
Focus on Processes Before Automation
04/07/2022: Richmond, VA
Make Sure You’re Focusing on the Right Operations Metrics
04/13/2022: Norwich, CT
Significant experience as an operations coordinator or similar role.
04/02/2022: Saginaw, MI
Leadership skills are essential for a operations coordinator as they use them to properly manage the teams and projects.
03/02/2022: Madison, WI
Step 3: View the best colleges and universities for Ops Coordinator.