Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service.

While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General job description

Under general guidance completes the following tasks :

Answers station lines and takes information for pickups.

• Maintains and audits all records and files as assigned. Audits airway bills and records as required.
• Involves the completion of administrative tasks and coordination relating to the frontline operation which may include data entry, ramp activities, sort activities, trace

activities , despatch activities and local customer service.

May be required to perform other duties as assigned

Minimum Requirements :

Minimum Education :

High School degree / Equivalent.

Minimum Experience :

Previous clerical or customer service experience in a service environment

Minimum Required Skills :

• Accuracy & Attention to Detail,
• Planning & Organizing Skills,
• Interpersonal Skills,
• Problem Solving Skills.
• Average general office skills required including light typing, filing and computer literacy
• Ability to lift 50 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment or the weight limit required according to current local labor regulations.
• Customer Service Skills,
• Product or Service Knowledge,
• Excellent communication skills.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include :

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the Best Employers for Diversity
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

Last updated : 2024-06-23