Latin for happy or lucky, FELIX is inspired by the deeply rooted culinary traditions of regional Italy and enriched with ingredients grown by California’s greatest family farms.

FELIX represents the first US-based venture by Canadian grown, global restaurant group, Gusto 54. We offer a challenging opportunity to grow with an ever-expanding company.

We currently have opportunities for an exceptional and experienced Floor Manager to join our team at Felix on Abbot Kinney.

At Felix, a Floor Manager is the conductor of our individual services, while overseeing parts of the business that build to that service.

They ensure our guests are having an exceptional experience that we have come to be known for. They contribute to not only our guests but also our team members as they grow into their roles, through coaching and developing their skills all while having fun.

They are excited to flex their entrepreneurial muscles, and play a part in achieving success in our business. The right person for this role will be able to both look at the big picture, but also pay close attention to detail.

They should have excellent communication skills and excel at giving effective feedback.

The Scope of the Role and Responsibilities are as follows :

• Curate an Awesome Guest Experience
• Consistently offer professional, friendly and engaging service
• Touch tables and build rapport with Guests and perform quality investigations
• Perform Guest recoveries when necessary
• Ability to diplomatically Diffuse Customer Complaints in accordance to company policy
• Create a Supportive, Safe and Growth Oriented Work Environment
• Conduct Pre-Shift meetings
• Audit Staff performances and give in the moment feedback
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcingsanitation standards and procedures;

Adheres to all Federal and State workplace and trade safety laws, regulations, standards, and practices; maintaining security systems.

• Hold regular training meetings to consistently develop knowledge and skills of team members
• Manage Daily Operations
• Perform Comps, Voids and other POS functions
• Employee Scheduling
• Ensure restaurant is staffed to maintain optimal profit margins
• Check Inventory, order FOH Supplies
• Inspect and sign for incoming orders
• Open / Close restaurant in accordance with daily checklists
• Follow and Enforce Company Policies and Procedures
• Cash handling & reconciliation balance tills, provide due-backs
• Continually Develop Management Skills
• Ongoing development of product knowledge
• Use strategic thinking when collaborating with GM on new systems and processes
• Keeping up to date with industry trends

Skills / Experience

• Minimum 3 Year Supervisor / Management Experience
• Intermediate to Advanced wine and beverage knowledge; Italian is preferred
• High level of service standard expectations
• Strong Leadership and Communication Skills
• ABC (Alcoholic Beverage Control) certification preferred
• Passionate, Positive and Approachable
• Knowledge of Italian cuisine, culture, language definitely a plus

Felix Trattoria offers competitive compensation, comprehensive benefits. Only candidates selected for

further consideration will be contacted. Felix Trattoria is an Equal Opportunity Employer.

Last updated : 2024-06-08