Overview of Position: FMD is a mid-size certified public accounting (CPA) firm in Birmingham, MI looking for an Administrative Assistant to join our growing organization. We are currently looking for a candidate who possesses the ability to multi-task, is organized, possesses a strong attention to detail and strong communication skills.

Responsibilities:

• Provide administrative support to our fast-paced CPA firm
• Process client deliverables such as tax returns and financial statements
• Process letters and email correspondence as requested by accounting staff
• Maintain electronic filing systems
• Filing and scanning of client information
• Coordinate and schedule meetings and appointments for firm
• Respond to and resolve administrative inquiries and requests for help
• Contact clients to obtain, verify, and update account information when necessary
• Database management including recording address changes and purging inactive records
• Ordering supplies from various vendors
• Performs other related duties, as assigned

Back up duties:

• Answers multi-line telephones in a professional and timely manner and provide excellent customer service to clients
• Cover front desk daily for lunch and breaks
• Welcome visitors and clients
• Receive and process mail
• Process payments via online banking

Job Qualifications:

• Minimum 2 years’ experience in a professional office setting
• A college degree is not required, experience preferred
• Strong Proficiency in Microsoft Word, Excel, Outlook, Teams, Adobe products, and the ability to learn new software/technology
• Familiarity with CCH Axcess and Safe Send Suite is a plus, but not required
• Have strong verbal and written communication and customer service skills
• Ability to multi-task in a fast paced environment
• ·Attention to detail and accuracy in completing tasks
• Ability to maintain confidentiality and professionalism at all times

Work Schedule:

Monday through Friday 8:30 am to 5:00 pm. In March and April, additional overtime hours, including Saturdays, may be required around tax deadlines.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: Hybrid remote in Birmingham, MI 48009