What are the responsibilities and job description for the Treatment Coordinator position at Ferber Dental Group?
Job Overview
We are seeking a dedicated and detail-oriented Treatment Coordinator to join our healthcare team. The ideal candidate will play a crucial role in facilitating patient care by coordinating treatment plans, managing patient interactions, and ensuring a smooth workflow within our facility. This position requires strong customer service skills and the ability to communicate effectively with patients, medical staff, and insurance providers.
Duties
- Serve as the primary point of contact for patients regarding their treatment plans and appointments.
- Use financing companies & must be able to explain an AOX to our patients.
- Coordinate with healthcare providers to develop and implement individualized treatment plans.
- Review documentation for accuracy and completeness, ensuring compliance with medical standards.
- Assist in the management of patient records, including medical coding and documentation review.
- Provide administrative support within the dental office, including scheduling appointments and managing patient inquiries.
- Maintain a welcoming environment for patients by addressing their needs promptly and professionally.
- Facilitate communication between patients, doctors, and insurance companies to ensure seamless care.
- Utilize computerized systems for record keeping and appointment scheduling.
Requirements
- Proven experience in customer service, preferably in a hospital or dental office setting.
- Bilingual skills are highly desirable to assist diverse patient populations.
- Familiarity with dental terminology, -ADA coding, and documentation processes is a plus.
- Previous experience as a dental receptionist is required.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written, with a focus on patient interaction.
- Proficiency in using computerized systems for documentation and scheduling.
If you are passionate about providing exceptional patient care and have the skills necessary to thrive in a fast-paced environment, we encourage you to apply for the Treatment Coordinator position.
Job Types: Full-time, Part-time
Pay: $22.22 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- dental treatment planning: 3 years (Required)
- Dental terminology: 5 years (Required)
Experience:
- dental treatment planning: 3 years (Required)
- Dental terminology: 5 years (Required)
Ability to Commute:
- Greenacres, FL 33463 (Required)
Work Location: In person
Salary : $22 - $30