Ferguson is looking to hire a Sales Support Representatives who have the desire to build a long-term career with the organization.

Responsibilities include, but are not limited to the following:

• Work hand-in-hand with Outside Sales and Showroom Consultants by performing the administrative functions that ensure our customer's needs are being met
• Assists in multiple behind-the-scenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needs
• Providing hands-on assistance on an as-needed basis such as helping assist customers on the showroom floor
• Presents job quotes and provides accurate pricing and inventory information to customers
• Uses customer relationship management (CRM) system and phone system effectively

What you need to succeed?

• 0-3 years sales and/or customer service experience preferred
• Knowledge of plumbing fixtures, lighting, and appliances or the ability to quickly learn these product lines
• A desire to learn with a drive to succeed
• Passion for collaboration and desire to assist customers across the team
• Ability to build long-lasting relationships while balancing business and customer needs
• Drive to act and respond quickly to customer needs and make decisions in a timely manner
• General digital literacy including Microsoft Office
• Strong written and verbal communication skills
• Bilingual a plus

What we offer:

• Structured and robust 8-week training, it will vary on each position.
• The opportunity to learn and grow from within
• A competitive benefit package.

If you're interested, please apply and a recruiter will immediately contact you!

Job Type: Full-time

Pay: $18.71 - $29.92 per hour

Expected hours: 9 per week

Travel requirement:

• No travel

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)
• Appliance sales: 1 year (Required)
• plumbing sales: 1 year (Required)

Work Location: In person