8 CUSTOMER SERVICE REP Jobs in Cheshire, CT
Ferraro Foods is Hiring a CUSTOMER SERVICE REP Near Cheshire, CT
The Customer Service Representative shall be accountable to, and supervised by, the Office Supervisor and Customer Service Coordinator.
Essential Job Functions
- Process a high volume of orders with extreme accuracy.
- Provide direct support to the Sales Representatives.
- Able to manage a multi-line phone system.
- Receive phone orders from customers and enter accurate information into the business system.
- Answer the transferred calls and satisfy the customer’s queries with his or her best knowledge & experience.
- Assist the Sales representatives as required in researching account issues in a timely and efficient manner.
- Provide proper product and service information and in case of lack of knowledge, transfer the call to the Customer Service Manager or research with the help of the appropriate department(s) and provide the customer with accurate information.
- Accurate and timely follow up with existing and potential customers
- Maintain accurate record keeping.
- Excellent communication skills in terms of speaking and writing.
- Good interpersonal skills.
- Good organizational and time management skills.
- Must be able to research billing issues and recognize the documentary process.
- Must have calculative skills and minimum required typing speed.
- Data entry experience is required.
- High School Diploma and/or five years of job related experience.
- Good verbal and written communication skills
- Computer experience, preferably with all Microsoft applications is required.
- Ability to adapt to changing priorities in a fast paced environment
Job Summary
Full Time
Wholesale
$43k-54k (estimate)
06/23/2024
07/12/2024
ferrarofoods.com
SYOSSET, NY
200 - 500
1975
Private
CLEMENT VICARI JR
$200M - $500M
Wholesale
Related Companies
About Ferraro Foods
Ferraro manufactures and commercializes packaged food products including snacks, beverages, cheese and groceries.
The job skills required for CUSTOMER SERVICE REP include Customer Service, Products and Services, Communication Skills, Billing, Written Communication, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER SERVICE REP. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER SERVICE REP. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CUSTOMER SERVICE REP positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE REP, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE REP. You can explore the career advancement for a CUSTOMER SERVICE REP below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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