What are the responsibilities and job description for the Customer Service Representative (Seasonal) position at Ferti Technologies?
Ferti Technologies is a growing company that is a blender of specialty fertilizers for landscape professionals, golf courses, and the retail market. Founded in 1987, Ferti Technologies produces premium quality fertilizers and amendments brought to the market through a network of distributors and retailers while always employing the same exacting production standards. We are looking for a highly motivated, goal-oriented individual with an emphasis on customer service, quality, productivity, and safety to join our Ponder, TX team. The successful candidate will be a team player, exhibit a positive attitude and be open to flexible work responsibilities and hours.
This is a key position with a chance to build a strong career with a solid company.
Responsibilities:
Customer service and administrative role focused on exceeding customers’ expectations in support of production and shipping teams. Specific responsibilities include:
- Customer order processing
- Timely customer communications and follow-up
- Incoming phone support
- Maintain filing systems and required record keeping
- Admin support to all areas of the operation as needed
- Maintain a safe, clean and orderly work area
Qualifications:
Education
- A high school diploma is required
- Administrative experience in a manufacturing/distribution environment
Requirements:
- Experience working in a fast-paced, ever-changing environment
- Proficient in Microsoft Outlook, Word, Excel and PowerPoint
- Able to organize, prioritize and handle multiple tasks
- Strong written and verbal communication skills
- Organized, detail-oriented with spreadsheets, customer orders, and shipping/receiving documents
- Focused on quality, accuracy, and exceeding customers’ expectations
- Can work independently
- Must be dependable with driver’s license and transportation; available for seasonal overtime and partial weekends
- Adhere to all safety policies and personal protective equipment requirements when in the plant
- Comfortable working in a manufacturing environment
Job Type: Full Time
Experience:
- Minimum of 1 year of office/administrative experience
Work Authorization: United States (Required)
Job Type: Full-time !! Monday-Friday 7:00am-3:30pm
Pay: $18.00 hourly
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $18 - $19