Company Overview:
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate 40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. Youll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.
Here are a few of the ways we support our associates:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, were proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festivals growth and success. Associates are given shares based on their years of service and earnings.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.
Job Summary:

Job Title: Food Court Clerk I

FLSA Status: Hourly

Reports To: Food Court Manager

Food Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a variety of delicious meal options.

Candidates must be able to start at 5:45am and have Sunday availability.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides excellent guest service by locating and recommending food court Caribou coffee, pizza or popcorn
• Collects and fulfills guests orders or special requests
• Oversees food court area by maintaining high quality sanitary conditions and stock levels of condiments, utensils, napkins, containers, and additional supplies
• Collects temperatures of food and maintains all necessary food safety logs
• Ensures that the process of shrinking items is completed following department procedure
• Maintains accurate pricing and signage of food court products
• Ensures clean prep areas by a detailed wipe-down before the food is arranged
• Ensures all quality standards are being met, including but not limited to, quantity and quality expectations for daily operations
• Other duties as assigned
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal tactfully and effectively with guests and all personnel
• Good oral and written communication skills
• Ability to work collaboratively in a fast-paced environment
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises.
• Must have knowledge of or possess the ability to receive proper training in the following equipment/procedures:
  • Proper lifting techniques, trash compactor, dishwasher, oven, fryer, wok, hot bar and baler
• Knowledge of the retail food business
• Ability to make timely and effective decisions
• Must be able to work at a fast pace and multitask
• Must be willing to be cross-trained in other areas of the caf
• Must be self-motivated

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Must be able to handle working at fast speeds
• Lifting up to 50 pounds on a frequent basis
• Full range of upper body motion
• May be exposed to extreme temperatures

WORK SCHEDULE

• The Food Court Clerk position is a part-time or full-time hourly position
• The shift may include weekdays, weekends, and holidays