Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society.

FGC’s adult and adolescent programming provides a flexible continuum of care to best address the individual needs of each participant. Through integrated and comprehensive services, including continuous assessment, participants are able to access levels of care and specific services to create an individualized treatment approach. Further, FGC provides special and high-risk populations priority access to specialized programming.

Essential Duties:

• Answers incoming calls, greet callers, provide information, transfer calls or take messages as necessary.

• Answers simple questions about company services. 

• Operates communication systems, such as telephone switchboard, intercom, two-way radio, or public address.

• Pages individuals to inform them of telephone calls, using paging or interoffice communication equipment.

• Greets visitors courteously; determine their needs; log visits on visitor log sheet; provide visitor badges; and direct visitor to proper person/office.

• Performs clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, sorting and distributing mail and prepare outgoing mail.

• Places telephone calls or arrange conference calls as instructed.

• Records messages, suggesting rewording for clarity or conciseness.

• Relays or routes written or verbal messages.

• Routes emergency calls appropriately.

• Notifies appropriate staff of incoming deliveries or presence of repair or maintenance personnel.

• Prepares new patient sheet for financial department.

• Receives patient payments and makes receipts for payments.

• Assists patients with making change for their money. 

• Prepares patient intake packets.

• Operates office machines and duplication equipment.

Schedule: Monday - Friday  (12:00p - 8:30p) with rotating Saturdays  (7:00a - 3:30p)

Start Date: ASAP

Work Location: 333 W. Evergreen St., Manteno, IL 60950

Pay Rate: $16.50 per hour

Family Guidance Centers, Inc. is a Drug Free Environment, An Equal Opportunity Employer

Education and Experience: High School Diploma / GED required. At least two years of experience working with substance use preferred.

Certificates, Licenses and Registrations: N/A

Family Guidance Centers Inc. offers opportunities for individuals with an interest in behavioral health. Our organization provides a comprehensive benefit package for full time employment that includes:

• Health Insurance
• Dental 
• Vision
• Life Insurance,
• EAP 
• 401k pension plan
• Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package