Fidelity Bank is looking for a Technical Services Specialist to join our team.

The successful candidate will be responsible for performing a variety of duties in support of the Information Technology function with a main focus on providing help desk support, achieving goals as established in the Information Technology Department's annual operating plan; coordinating work within the department, as well as with other departments; complying with established operating policies and procedures; communicating with appropriate personnel; responding to inquiries or requests for information; maintaining appropriate records and providing assigned reports.

We are looking for someone whose technically adept, familiar with a variety of PC hardware and software applications, and enjoys providing technical solutions . If you are looking for a career with growth potential and have the desire to truly make a difference in the lives of the workforce, we want to talk with you.

Recognized as one of the “Best In State Banks” by Forbes Magazine for the second time, the American Bankers’ Association has also ranked Fidelity Bank one of the “Top 200 Community Banks in the U.S.” for 5 years in a row, and the Bank has been awarded “Best Bank” by the readers of the Scranton Time 6 years in a row. Fidelity offers a positive and supportive environment, focusing on work/life balance, encouraging volunteerism, and investing in education and training.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Technical support: 1 year (Required)

Work Location: In person