Job Description:

Fidelity is embarking on a multi-year journey to modernize and unify our Marketing and Communication Technology capabilities across Fidelity! We believe this initiative will transform Fidelity into a customer-backed, data-driven, digital-first, and efficient Modern Marketer and Communicator that delivers tangible customer and business value.

We are seeking a Senior Manager of Marketing Technology who will join the Marketing Technology Product group and contribute to the modernization, management, efficiency, and adoption of our capabilities. The Senior Manager will join forces with the Group Product/Squad Lead, Squad/Product Leaders, Scrum Master, Engineers, Architect, and internal customers/partners to ensure our marketing and capability objectives are realized.

Are you the person we seek?

The Role

• Develop and demonstrate expertise for Marketing & Communication Technology capabilities, including gaining deep familiarity as a Marketing or Communication user of the capability as applicable. Focus areas will encompass:
  • Modernization of communication delivery capabilities supporting Service and Regulatory Communications into a cloud native platform
  • Partnering with communication owners to shift existing integration and communication templates to new platform
• Ability to interpret new requests and determine business value to inform priorities
• Serve as a key participant in our team-based agile implementation lifecycle: actively participate in agile routines to monitor progress; clarify epics and stories; coordinate acceptance/release delivery with stakeholders. 
• Partner with the Program Delivery Leads and Scrum Masters to maintain an accurate view of the work and a product backlog using Jira based tools. 
• Partner with Software Engineering counterparts on solution design. 
• Ability to effectively headline, present and articulate the work, and present complicated concepts/problems with resolutions to various audiences. 
• Identify gaps, risks or opportunities and collaborate with group members and partners to address. 

The Expertise and Skills You Bring

• You bring 6-8 years of overall experience in Marketing, Communication, or Digital Solution space
• Experience with business analysis and/or product management in an agile environment, including working collaboratively to discover and propose relevant solution objectives, requirements, epics, stories with clear acceptance criteria
• Understand architectural underpinnings of the solution, solution integrations, how data threads through the platforms and can engage in conversations with Engineering and other partners.
• Play key roles in complex projects or lead small projects independently by using agile methodology
• Strong interpersonal (written/verbal) and facilitation skills
• Strong collaborative and relationship building work style – you can set a positive weather in a team setting
• You are intellectually curious and are a continuous learner keeping abreast of new technologies and trends
• Experience in Marketing and Communications Solutions
• Prior marketing technology experience in Financial, Insurance or, Healthcare, would be a plus.
• Bachelor's degree (or higher) required.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.